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The 19th Annual Customer Contact West: A Frost & Sullivan Executive MindxChange brought thought leaders from around the globe to Huntington Beach, California to tackle their challenges with other customer experience (CX) experts. Participants discussed their shared challenges, successful customer solution implementations, and strategies for improvi...

This Market Insight explores how large business process outsourcers (BPOs) are redefining and expanding traditional corporate giving. Corporate social responsibility (CSR) was the decades-long moniker to describe initiatives designed to deeply engage their agents and employees within the local communities. Much more than a company call for donating...

Global economic conditions in Q2 2026 are defined by heightened geopolitical stress, energy market volatility, and supply chain and trade disruptions. The outbreak of the US–Iran conflict has altered the global growth trajectory, trimming roughly 0.3 percentage points from annual expansion (compared to 3.4% in 2025) and pushing Q2 2026 growth to it...

This research provides an analysis of the global SD memory cards market, covering the SD standard and micro SD segments. The global market is further divided between North America, Europe, and Asia-Pacific/emerging regions, whereby the Western markets are more mature than those in the East and developing regions. As mobile devices and a demand for ...

Because of the growing demand for high-speed, low-latency satellite communications (SATCOM), high resolution, and high-revisit rates, satellite data is driving the adoption of LEO satellites. With its numerous advantages over geostationary orbit (GEO) satellites, LEO has provided market participants with a lower entry barrier, as the satellite is m...

Akamai must formulate a viable strategy to succeed in an industry that is volatile with thin margins. The company has a commoditized service offering and deals with customers that compete against it. It is challenged both by cloud providers that have more scale and ways to make money, and by competitors that have distinct CapEx advantages. Akamai i...

Rapid urbanization is worsening the scarcity and stress on India s water resources, driving demand for smart water meters to ensure universal water coverage that is economical and environmentally sustainable. India is investing in developing water supply infrastructure to ensure universal coverage through policies and schemes, such as AMRUT 2.0. Th...

Frost & Sullivan s Business Strategy and Innovation Group specializes in research about current events, disruptive technologies, emerging trends, new forms of mobility, and megatrends influencing the mobility landscape. This report presents Frost & Sullivan s Top 50 predictions on the trends that will drive the global mobility industry in 2024. ...

This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service (UCaaS) market. Competition is intensifying as the market matures. As a result, it is exceedingly important for participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar provides perspe...