Search results for: 'services applications'

This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing...

In the cloud industry and most other technology-related industries, 2024 will be all about artificial intelligence (AI). Businesses are grappling with how they can leverage AI (particularly generative AI) to meet their goals. Public cloud providers are at the forefront of efforts to accelerate customers AI adoption by developing foundational model...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market sizein Mexico and Central America and the Caribbean in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA ...

Imagine driving down a freeway and finding trucks with no drivers travelling at highway speeds. Advancements in autonomous driving technologies will soon make fully autonomous driverless trucks a reality on highways. Autonomous trucking can broadly be categorized into 5 levels (Level 0 – Level 4) based on the following levels of automation - drive...

The cloud continues to serve as the foundation for digitalization; however, the cloud itself, and the way organizations use it, will be transformed by the torrent of new and innovative technologies. Technology companies that have one eye on immediate monetization opportunities and another on the horizon will be best positioned for continued success...

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...

The EMEA managed security services (MSS) market is undergoing rapid transformation as organizations face escalating cyber threats, growing operational complexity, persistent talent shortages, and an increasingly demanding regulatory landscape. This Frost Radar™ study assesses the competitive positioning of leading MSS providers in EMEA in 2026, ben...

Frost & Sullivan’s Top 10 Growth Opportunities in Data Center Services are derived from insights provided by Frost & Sullivan’s regional research teams worldwide. These insights draw on deep expertise in digital infrastructure, supported by primary interviews, secondary research, and long-term tracking of investment patterns across hyperscale, ente...

In this research service, Frost & Sullivan reviews the increasing need for services in light of the growing generators demand from the commercial and the industrial sectors. The study also examines market drivers and restraints for the next 10 years. The rising need for power, along with growing customer awareness of the benefits of digital solutio...