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19 Nov 2019  |  North America  |  Market Research
English Proficiency is the New Black
The BPO Nearshore Growth Accelerator
This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...
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22 Sep 2020  |  Europe  |  Market Research
European Digital Risk Protection (DRP) Market, Forecast to 2024
The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth
Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...
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11 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research
Intense Competition among Dealers and Distributors Reshaping the Gulf Cooperation Council (GCC) Bus Industry
Government Efforts and Initiatives to Develop Infrastructure and Boost Tourism Fuel Growth Strategies
The GCC bus industry is expected to grow at a compound annual growth (CAGR) of 3.6% by 2025. Industry sales have been severely impacted by the economic downturn, resulting from decline in oil prices due to the OPEC Agreement. Moreover, the COVID-19 pandemic is having a major effect on GCC bus industry sales, which are estimated to decline by 19% in...
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24 Dec 2020  |  North America  |  Market Research
North America Customer Experience Outsourcing Services, Forecast to 2024
Virtual Agents and Remote Interactions Create New Growth Opportunities
This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...
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15 Jan 2021  |  Europe  |  Market Research
Transformative Economic and Demographic Trends in Russia, 2025
Increased Innovation Investments and Demographic Shifts Offer Future Growth Potential
Russia experienced weak GDP growth in 2019. Russia's 2020 economic downturn was two-fold: the joint impact of a crash in the oil prices and health crisis mitigation lockdowns will keep the economy contracted till early 2021. How long are the economic constraints on the growth expected to last? What are the strategic imperatives for businesses in Ru...
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09 Feb 2021  |  South Asia, Middle East & North Africa  |  Market Research
COVID-19 Pandemic Catalyzes the Transformation of the Healthcare Provider Sector in Saudi Arabia
New Spending and the Latest Technology Drive Future Growth Potential
The COVID-19 pandemic has led governments worldwide to implement national lockdowns and social distancing measures to mitigate the virus’ spread. The result is a large-scale drop in business confidence, consumer demand, and industrial production, leading to a global economic recession in 2020. The pandemic has impacted the healthcare sector and it ...
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05 Feb 2021  |  North America  |  Market Research
Shifting Spotlight from Product- to Value-based Outcomes Intensifies Growth in the US Real-world Evidence IT Solutions Market
Early-stage R&D and Commercial Applications Fuel the Growth Pipeline
The US healthcare industrys transition to a patient-centric model is moving rapidly with focus on outcomes and value; however, drug prices have increased and pharmaceutical research and development (R&D) productivity is at its lowest. The healthcare industry and IT solutions providers are finding real-world evidence (RWE) as a potential solution to...
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01 Apr 2021  |  Global  |  Market Research
Blended Learning and Hybrid Work Power the Global Digital Collaboration Boards Market
Future Growth Potential Enhanced by Emerging Use Cases
After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...
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23 Apr 2021  |  Global  |  Market Outlook
Radical Transparency will Alter the Global Packaged Food and Beverage Industry, Outlook 2021
Increased Localization, Clean Labels, and More Transparency will Define the New Normal to Eating
This Frost & Sullivan research service is an outlook of the global packaged food and beverage industry. In 2020, the COVID-19 pandemic moved from being a health crisis to a health and economic crisis. The packaged food and beverage industry was affected in terms of products sold and channels of sales. Some of the changes witnessed during the year a...
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11 Jun 2021  |  Asia Pacific  |  Market Research
Southeast Asian Integrated Facilities Management Growth Opportunities
Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region
The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...
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