Search results for: 'experi'
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30 Oct 2015  |  Asia Pacific  |  Market Research
Micro Mobility in Japan
Japan is Exploring the Potential of Micro Mobility to Tackle its Mobility Challenges
Micro mobility is a small vehicle that accommodates 1–2 passengers. At present, many micro mobility models are not allowed on public roads in Japan, as they do not fall under any existing vehicle category. However, social experiments are being conducted in many cities to test the feasibility and usage of micro mobility. This study explains the case...
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06 Nov 2025  |  Global  |  Megatrends
Transformational Trends Shaping Future Consumerism (Human & Non-Human Digital)
Transformational Growth through Autonomous AI Consumer Agents, Virtual Asset Ownership, and Hyper-Personalization
This report studies the emerging trends in consumer behavior and the technology landscape that are set to shape the future of consumerism. Increasing demand for personalized experiences has pushed companies to invest in advanced technologies and rebuild legacy infrastructure, ensuring more tailored shopping experiences across both physical and digi...
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30 Mar 2006  |  North America  |  Market Research
North American IPTV Services Markets
The major driver behind IPTV or telco TV is a response to cable operators launching VoIP and creating a bundle of video, data and voice services. IPTV enables the telcos to leverage their DSL access networks and customer base with an additional video service to supplement voice and data offerings in order to stem losses and keep customers. ...
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09 Jul 2021  |  Global  |  Market Research
Global Automotive Virtual Reality Growth Opportunities
Premium Automakers Will Implement VR in Vehicles First; Operational, Functional, and Safety Related Constraints Will Challenge Adoption in the Future
Virtual Reality (VR) is an advanced immersive technology used in industries, such as healthcare, gaming, smartphone, and manufacturing, for a wide range of use cases to enhance user productivity and to provide high-definition entertainment services. The automotive industry has been experimenting with VR in manufacturing facilities and dealer showro...
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03 Sep 2025  |  Global  |  Market Research
Growth Opportunities in AI for Mobile Operator Monetization
AI Is Driving Transformational Growth for Mobile Operators by Addressing Traditional Challenges
Incorporating AI into mobile operator business operations offers clear advantages—automation, customer-centric services, and operational efficiency. However, these benefits come with challenges, including high implementation costs and data security risks. Strong support from C-level executives and boards can help operators overcome these obstacles....
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07 Dec 2018  |  North America  |  Market Research
Strategic Insight into the Global P2P Carsharing Market, 2018
Growing Investments and Increased OEM Interest in Peer-to-peer Carsharing Services is Set to Drive Global Market Revenues Beyond $7 Billion by 2030
Peer-to-peer (P2P) carsharing has turned out to be one of the most innovative approaches to shared mobility today. With increasing environmental concerns and changing trends towards vehicle ownership, the P2P model has brought a whole new perspective to mobility and showcases one of the best examples of collaborative consumption today. In the last...
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23 May 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Healthcare Industry 2024 to 2025
Customer Perspectives
Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...
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22 Apr 2016  |  North America  |  Strategic Forecasting
Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement
Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...
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22 Sep 2021  |  Global  |  Megatrends
Trend Opportunity Profiles: Direct-to-Consumer (D2C) Business Model
Social Commerce and Online Sales to Ensure Transformational Growth of the D2C Business Model
In 2020, 59% of customers preferred to shop online. Customers emerging from the COVID-19 pandemic expect seamless digital shopping experiences and direct interaction with brands. In fact, customers are more willing to switch to brands that offer complete transparency and accountability. In the post-pandemic retail era defined by ease of access a...
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10 May 2023  |  North America  |  Customer Research
Retail Contact Center Growth Opportunities in North America—2023
Successful Providers Must Bridge the Physical and Digital Realms
Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...
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