Search results for: 'value data centers'

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

The space ecosystem is rapidly growing across the globe. In the upstream of the value chain, the number of companies providing launch services has increased due to the entry of many dedicated launch service providers. In satellite manufacturing, serial production is the key requirement to meet the surge in demand, driven by the rapidly growing mega...

This market analysis research provides market sizing and forecasts for premises-based contact center systems in the Europe, the Middle East, and Africa (EMEA) region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study pro...

The care coordination workflow aims to optimize the entire value chain of patient care. The objective of this research service is to present a comprehensive analysis of the US care coordination software market, with respect to market potential and key market dynamics at play in the next 5 years. The regional scope of the analysis is the United Stat...

07 Apr 2021  |  Global  |  Market Research

Transformative Mega Trends in the Data Analytics Ecosystem

Disruptive Technologies in the Analytics and AI Market

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Organizations have been analyzing internal and external data to inform their decision-making process for centuries. In the late 1800s, Frederick Winslow Taylor famously studied the organization and its workflows to improve business productivity, which gave rise to an entire field of study dedicated to helping companies grow and become more efficie...

High growth is expected in the enterprise data market due to the sociopolitical scenario in India, which has led to many investments by both national and international corporations. New technologies such as Software-defined Networking (SDN) and Network Functions Virtualization (NFV) are emerging in the global market and are also making inroads into...

This market analysis research provides global market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides global market sizing and forecasts by produc...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...