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IPTV is perceived to be a disruptive technology in the consumer telecom space. This study tracks the pervasiveness of IPTV and outlines the strategies of various service providers in Thailand. The research also gives an insight into the drivers, restraints and challenges and forecasts revenues and ARPU trends for the IPTV market.

The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, n...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...

2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

In today’s competitive environment, companies are striving to use cutting-edge technology to stay ahead of the competition. Digital manufacturing is a subset of Product Lifecycle Management (PLM) and is an integrated approach to use computer technology for simulation, 3D visualization, and analytics to support manufacturing processes and improve th...

The global elevator market is generally deemed low risk and is steadily growing. The market is closely tied to the performance of the global real estate development market, as an elevator is a common and important component in a building. The market is expected to grow about 4% annually from 2018 to 2025, attributed to three factors: the demand for...