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The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017. The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, ...

The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

This study analyses the strategies, competitive landscape, business models, and future focus areas of original equipment manufacturers (OEMs), telematics service providers, and technology companies in the global automotive embedded telematics services market. This study aims to analyse the telematics services market with a focus on market trends; t...

The COVID-19 pandemic has drastically reduced the demand for air travel both on domestic and international routes. It has severely impacted the aircraft utilization rate and financial health of the airlines. Most of the airlines were forced to halt their digital transformation journey due to weak financial capability. Airlines are focusing more on ...

The study aims to analyse and forecast future trends for the US and European patient monitoring solutions market. The industry is transitioning and the focus of patient monitoring solutions market participants has been evolving significantly. The study provides key market breakdowns, trends, strategies, and challenges impacting the US and European ...

The retail-distribution segment in the North American automotive parts aftermarket comprises four main retailers and distributors, namely, AutoZone, Advance Auto Parts, National Automotive Parts Association (NAPA), and O’Reilly Auto Parts. In addition, it also has distributors and mass merchants, such as the Canadian Tire Corporation, Inc., Uni-Sel...

During the last 20 years, the European Union (EU) and MERCOSUR have been discussing and developing a trade agreement to boost the economies of both blocs. After final approval, this may be the world’s biggest agreement between economic blocs and will have a positive impact on trade of goods and services. Ministries suggest that the agreement will i...

The Expected Success of Shared Mobility and Implications on Vehicle Ownership takes a holistic approach to determining the success of new shared mobility platforms in specific urban areas as well as the implications on personal vehicle ownership. First, the study analyzes key market drivers and restraints, interpreting factors such as declining veh...