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05 Dec 2023  |  Europe  |  Frost Radar
Frost Radar™: Vehicle Retail Visualization Solutions in Europe, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Original equipment manufacturers (OEMs) and dealers are exploring different approaches to reach out directly to customers to reduce the overall retail operating costs These approaches should be effective enough to market and sell their inventory in the competitive retail arena. Automotive eCommerce transformed during the COVID-19 pandemic. Many OEM...
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29 Mar 2023  |  Global  |  Technology Research
Top 50 Emerging Technologies: 2023 Edition - Interactive Deliverable Access
Technologies Poised to Transform the Future of Organizations
Frost & Sullivan's Top 50 Emerging Technologies program provides specific answers to critical questions on emerging trends and technologies poised to transform the future of organizations. The emerging technologies expert team has carefully curated cutting edge intelligence on the 50 most valuable and disruptive technologies set to impact organizat...
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18 Dec 2023  |  Global  |  Technology Research
Technologies Enabling Industrial Electrification
Global Efforts to Deliver Net-zero Carbon Emissions Will Spur the Decarbonization and Electrification of Emissions-intensive Industries
The global industrial sector is responsible for nearly 30% of carbon emissions annually. To achieve carbon reduction targets, demand is increasing for the electrification of key manufacturing processes. Focus is currently on achieving direct electrification, which involves replacing fossil fuels used in various industrial processes with technologie...
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31 May 2024  |  Global  |  Market Research
Growth Opportunities in the Excavators and Loaders Industry, 2024 2030
Excavators & Loaders Market Long-Term Growth Driven by Electrification, Smart Equipment, and Business Model Transformation
Excavators and loaders are versatile machines used in road and infrastructure projects, residential and commercial building construction, and mining operations. The industry has grown significantly in recent years, with a global market size of $55.68 billion in 2023. Frost & Sullivan projects a 5.2% compound annual growth rate (CAGR) to reach $79.4...
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30 Jun 2020  |  Global  |  Technology Research
Opportunities of Robotics in F&B Industry
Opportunities Assessment in Industrial Operations and Commercial Services
Robots are being used amidst of Covid-19 in performing various tasks , not limited to single operations, such as serving food and drinks, collecting dishes, collecting payment for customers. Robotics conveyors are enabled in fast food and sushi restaurants for catering high volume of orders while maintaining social distancing. Increasing purchase o...
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28 May 2024  |  Global  |  Frost Radar
Frost Radar™: ESG Climate Risk Platforms and Reporting, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In a global landscape where companies are increasingly prioritizing transparent reporting on environmental and social concerns, initiatives for corporate ESG reporting and control are flourishing, spurred by growing awareness and concern for sustainability goals. ESG investing, propelled by its perceived ability to provide financial returns and ali...
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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