Search results for: 'stackable all in one DESS'

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

Infographics

×

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...

Passenger cars have included HVAC systems since the second half of the past century. The United States produced the first car with air conditioning in the 1960s. Initially, the HVAC system was a premium feature. However, in most European countries, HVAC systems have become a standard feature in automobiles. There are two types of HVAC systems: ...

As part of Frost & Sullivan’s seven-nation Voice of the Enterprise Security Customer research survey, this cut of the data presents a detailed overview of the key trends, drivers, and preferences that shape European organizations’ cybersecurity strategies. Structured around eight main cybersecurity solution areas, the report provides specific insig...

As the energy transition gathers pace in Europe, market evidence and the growth trajectory of alternative/low-carbon hydrogen point to a niche market opportunity where production and offtake will likely be dominated by traditional hydrogen consumption industries, including refining, chemicals, and petrochemicals, as well as heavy industrial sectors...

Connected services in passenger vehicles are undergoing a strategic transformation in Europe, reshaping how automakers engage with customers, manage vehicle life cycles, and build digital revenue streams. This Frost & Sullivan analysis examines how leading European original equipment manufacturers (OEMs) are developing group-level software platform...

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...

Most parts of Europe face recurring droughts as below-average rainfall combined with heatwaves exacerbate water stress. The latest revision of European Union wastewater directives has driven nations to invest in tertiary treatment of wastewater and proactively encouraged water reuse to meet agricultural and industrial water demand. This includes me...

Animal feed or pet food additives are defined as nutritional ingredients that improve the quality and digestibility of the feed and the performance of the animals. The rising demand for high-quality meat products presents a significant opportunity for feed ingredient manufacturers. This study primarily focuses on assessing the growth opportunities ...