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During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

China’s autonomous and connected mobility market is undergoing a transition. The top challenges it faces include technical obstacles, such as perception technology and control algorithms; data privacy, protection, and security laws and regulations issued in the pre-autonomous driving era; and high manufacturing and operating costs. As a result, man...

Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides a comprehensive overview of breakthrough innovations reshaping drug discovery, diagnostics, and therapeutic delivery across oncology, infectious diseases, rare and autoimmune disorders, metabolic and age-related conditions, neurodegenerative and neuromu...

27 May 2020  |  North America  |  Market Research

Analysis of the North American Industrial Valves Market, Forecast to 2026

A Bleak Investment Outlook and Prolonged Trade Tensions in the United States Accounted for the Subdued Market Activity

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Key Issues Addressed

Prolonged geopolitical tensions and a bleak investment climate in North America have negatively impacted the growth of the North American industrial valves market. The market is mature, and it comprises saturated end-user industries, such as oil and gas (O&G) and power generation. After a brief reprieve in 2018 due to the recuperation of the O&G in...

14 Dec 2020  |  Global  |  Market Research

5G Network Deployment Catalyzes the Global Communications Test and Measurement Market

Demand from Hyperscale Data Centers, Connected Vehicles, and IIoT Applications Propels Growth Opportunities for Higher Speed Ethernet Testing Solutions

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The COVID-19 pandemic caught most of the world off guard, forcing governments to impose lockdowns. Wireless communications, therefore, became the lifeline of enterprises whose employees were forced to work from home (WFH). Although the pandemic could be seen as a viable opportunity for operators and service providers to capitalize upon demand, that...

Aircraft movements in 2019 totaled over 100 million globally. However, this figure dropped by more than 40% in 2020 due to the impact of the COVID-19 pandemic. The crisis severely impacted the fiscal health of the overall aviation sector, with nearly all stakeholders such as airlines, airports, air traffic, and ground handlers facing significant mo...

03 Jul 2020  |  North America  |  Market Research

Latin American Fleet Managers’ Desirability and Willingness to Pay for Fleet Management Solutions, Brazil and Mexico, 2020

A Summary of Customers’ Willingness to Pay, Switching Behaviour, and Perceptions

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Brazil and Mexico, key developing nations in the Americas, have tremendous potential in terms of tapping the growth opportunities in the intelligent transport and mobility space. Both the countries have extensive networks of roads and highways, with people relying primarily on road transport as the railway networks are neither wide nor sophisticate...

06 Jul 2020  |  Europe  |  Market Research

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

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Key Issues Addressed

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...