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The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...

21 Apr 2020  |  North America  |  Market Outlook

Global Shared and Autonomous Mobility Industry Outlook, 2020

Slowdown in the Global Shared Mobility Market Due to COVID-19 Pandemic; GMV Expected to Grow by a Mere 1.1% between 2019 and 2020

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This study aims to analyze and forecast the global shared mobility market for 2019 and 2020. It takes into consideration factors such as evolving business models in the shared mobility space, market consolidations and partnerships, and key market trends. It will benefit mobility service providers, OEMs, car rental and leasing companies, financial s...

The entire healthcare system is under attack by the novel COVID-19 virus that has no proven treatment. Hospitals are being stretched beyond their capacity, healthcare workers are falling ill, and critically ill patients are not guaranteed that the life-saving equipment they must have will be available. Improved screening and guidance to a growing n...

Smart appliances are appliances connected to the Internet or to the Bluetooth and are controlled or monitored through remote commands using a smartphone, tablet, or any other device. With more than 500 million smartphone users in India, mobile connectivity and availability of easy-to-install applications are drivers for the growth of smart applianc...

19 Aug 2019  |  South Asia, Middle East & North Africa  |  Market Research

Indian Domestic Water Heaters Market, Forecast to FY2024

Introduction of Technologically Advanced Water Heaters, Improved Scenario of Electricity Availability, and Rising Disposable Income Will Drive Market Growth

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This study aims to analyze and forecast the Indian domestic water heaters market for the period FY2019 to FY2024. Water Heaters are among the fastest growing home appliances that provide a continual supply of hot water. Typical domestic uses of hot water include cooking, cleaning, bathing, and space heating. The growth of the water heaters market ...

The uncertain future economic viability of the telecom business necessitates immediate changes. As mobile operators struggle with an identity crisis, their vendors have been acquiring new strengths to tackle the potential with digital through M&A, e.g., Ericsson acquired Vonage, and global IT players have been encroaching into the network space, e....

31 Dec 2019  |  Global  |  Market Research

Strategic Analysis of Global Shared Mobility Value Chain, Forecast to 2030

Disruptive Technologies, OEM and Operator Partnerships, and Investments will Drive the Mobility Value Chain in the Future

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The study aims to analyse and forecast the global mobility value chain and technology trends for 2018. Shared mobility companies depend heavily on aftermarket service providers for procuring fleet, conducting maintenance and repairs, and deploying technology for smooth operations. Shared mobility partnerships are increasing the presence of the valu...