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03 Dec 2020  |  Asia Pacific  |  Market Research
Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market
Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
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24 Feb 2020  |  Asia Pacific  |  Market Research
ASEAN and Taiwan Data Center Services Market, Forecast to 2025
Competition between Data Center Operators is Expected to Intensify Across the Region, Driving Increased Focus on Creating Differentiation, Enhancing Managed Services, Optimized Competitive Strategies and Achieving Relevant Certifications
With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). In mature data ...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Thailand's Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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21 May 2019  |  Asia Pacific  |  Market Research
Artificial Intelligence in Food Processing, Asia-Pacific, 2019
Continuous AI Disruption will Transform the Food Processing Landscape in the Region
The global food and beverages (F&B) industry continues to grow at a steady rate, driven largely by population growth, rising income levels, and changing lifestyles. Along with a shift in population demographics, consumers are becoming increasingly health-conscious and looking for premium, organic ingredients as well as the ability to customize thei...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Chinese Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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26 May 2020  |  Asia Pacific  |  Market Research
Thailand Data Center Services Market, Forecast to 2026
OTT and CSP Participants are Expected to be the Key Drivers for the Revenue Growth of the Major Data Center Service Providers in the Country in 2019 as They Continue to Expand in the Region
The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of over the top (OTT) and conte...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026
Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality
New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics
The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026
Growth Potential Enhanced by Increased Adoption of Omnichannel Applications
Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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