Search results for: 'Field Service Management'

Today, the vast majority of plastic is still made from fossil fuel and is designed to be durable. However, the twin challenges of reducing fossil fuel consumption and decreasing plastic waste brought in some significant changes to the plastic industry in 2022. Options to counter these challenges include the use of plastic that is biobased or biodeg...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

Quantum computing technology is constantly evolving and finding applications across various sectors, including healthcare and security. This revolutionary technology holds immense potential to resolve complex computational tasks that current computing systems cannot address. Unlike classical computing systems, quantum computing is based on quantum ...

The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...

Membraneless electrolysis is rapidly advancing as a transformative technology for sustainable hydrogen production, offering solutions to membrane-related cost, durability, and gas purity challenges. Recent breakthroughs in electrode architecture, redox mediator design, and flow management have enhanced the efficiency, scalability, and operational f...

Manufacturers across verticals are confronting a skilled labor shortage. As they try to find a solution to this problem, augmented connected worker (ACW) platforms can be a key ally to train the new workforce and strengthen employee retention through comprehensive upskilling capabilities, skills management tools, and assistance throughout their shi...

The MedTech industry until 2040 encompasses groundbreaking integrations of artificial intelligence (AI), biotechnology, regenerative therapies, nanomedicine, and sustainable digital ecosystems to redefine preventive, personalized, and precision healthcare. These advancements enable real-time genomic editing, implantable biosensors for continuous mo...

Heavy-duty vehicles contribute significantly to greenhouse gas emissions, accounting for a quarter of global transportation sector emissions. Stakeholders in this industry focus on reducing their carbon footprint. The operational nature of the refuse hauler industry makes it particularly suitable for electric refuse trucks. In addition to electric ...

Solid-state batteries are emerging as a key technology for the future of electric vehicles and grid storage, offering enhanced safety, energy density, durability, and thermal stability compared with conventional lithium-ion systems. Advances in inorganic, polymer, and hybrid solid electrolytes, lithium-metal anodes, and next-generation cathodes are...