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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial intelligence, Augmented Reality, Virtual Reality, Generative AI, Machine Learning Models, and Robotics Process Automation. These technologies empower users to devote their efforts to higher-value activities by auto...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

This study presents a strategic overview of the evolving global energy landscape and identifies 20 companies poised to shape the future of power generation. It highlights the relationship between innovation, integration, and sustainability as the industry adapts to transformative megatrends, disruptive technologies, and geopolitical uncertainties.T...

Supercapatteries are rapidly emerging as advanced electrochemical energy storage (EES) systems that bridge the energy–power gap between conventional batteries and supercapacitors. By combining capacitive and faradaic charge storage mechanisms, they deliver enhanced energy density while maintaining high power capability, fast charge–discharge rates,...

Digital technologies have become inevitable in most industries, including fire safety equipment. Fire detection and suppression equipment are increasingly IoT-enabled and integrated with smart building systems using tools such as AI, machine learning (ML), and analytics. This necessitates the convergence and collaboration of fire safety with digita...

10 Jul 2025  |  Global  |  Technology Research

Technologies for Preventing Hospital-Acquired Infections—Innovations and Growth Opportunities

A comprehensive look at the role of AI, automation, and digital surveillance technologies, showcasing the innovations that drives towards real-time detection and prevention strategies of hospital-acquired infections

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Hospital-acquired infections (HAI) occur 48 hours or more after hospital visit and were not present at the time of admission. Globally, around 136 million people are affected by HAIs every year. This increases the mortality rate and economic burden due to extended hospitalization and treatment. This report provides a comprehensive overview of vario...

As technology adoption has skyrocketed, it has vastly changed the way that consumers engage with businesses across the industries, but never more than in the retail sector. Online shopping, web portals for deals and discounts, review sites allowing consumers to review, compare, praise and complain, and mobile loyalty apps are just a few of the chan...

The use case for commercial AI in medical imaging focuses on workflow productivity and diagnostic accuracy in a radiology set up. The impending shortage of radiologists, burnout from a constantly growing imaging workload, and higher investments (by both public and private groups) favor the adoption of AI in medical imaging. Several medical imaging ...

Thailand’s facility management (FM) market is experiencing consistent growth, largely due to the increasing trend of outsourcing FM services, which is further propelled by the expansion of commercial and industrial assets across the country. The adoption of smart, technology-enabled solutions is becoming more widespread, leading to greater operatio...