Search results for: 'User and Entity Behaviour Analytics Based on Machine Learning'

This Research Service (RS) offers a strategic perspective on the global emerging industry of bionics technologies. This research service is segmented into three chapters, with the first two focusing on analysis of the top trends from both technology and end-user perspectives. The third chapter brings out the competitive landscape, focusing on strat...

This research service provides a study of the ICT technologies adopted by the automotive industry, including, wireless technologies, sensing technologies, and computational technologies that enable the creation of intelligent applications geared toward providing a cheaper, safer, automated, quicker and more sustainable transportation system. The ad...

Of late, Nepal has unlocked immense growth opportunities for market participants in the information technology (IT) space. One of these is the use of advanced technologies for the development and growth of the online food business and e-delivery in the country. This can actively support the national economy by boosting growth in the agricultural se...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...

The primary goal of this research is to establish how OTT platforms, publishers, and broadcasters think about optimizing video delivery. The study looks at which enhanced experiences are the most important and across which devices customers are most interested in deploying them. With consumers having more choices than ever when it comes to vide...

Wearables IoT devices are small electronic devices with wireless communication capabilities incorporated into gadgets, accessories, clothes worn on the human body, or invasive equipment. Wearable IoT devices are gaining popularity globally as they have enhanced the consumers’ quality of life and convenience. The wearable IoT device testing marke...

A 25% reduction in carbon dioxide (CO2) emissions by 2030 is necessary to keep global warming to 1.5°C. One of the most promising ways to reduce greenhouse gas emissions is to use hydrogen as an energy carrier, making it a critical fuel in the move to sustainable energy generation. Since new generation pumps are vital for increased hydrogen product...