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Globally, businesses are reestablishing themselves in geopolitically unstable markets, with an emphasis on unlocking data's potential and leveraging artificial intelligence (AI) to support business outcomes. About 87% of enterprises believe AI and machine learning (ML) are important in achieving business goals to grow revenue, increase operational ...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) covers insights across biomanufacturing, targeted drug delivery, imaging, precision medicine and biologics innovations.The Life Science, Health & Wellness TOE will feature disruptive technology advances in the global life sciences industry. The technologies and ...

The global demand for trucks has risen with the increase in capacity, the requirement for faster transfer influenced by economic developments, new business ventures, and changing buying patterns. Fleets are exploring advanced technologies, primarily autonomous trucks, to increase efficiency within their supply chain. Although the technology that ma...

Technological advances and artificial intelligence capabilities in advanced unmanned aircraft systems (UAS) or drone platforms are among the main drivers decreasing the cost of drone programs and boosting their demand from law enforcement agencies globally. Law enforcement and public safety agencies can use drones for various purposes, such as sear...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

Infographics

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

In 2026, the construction management sector is accelerating its digital transformation, with agentic AI systems emerging as a cornerstone for automating comprehensive project workflows and overcoming chronic issues such as labor shortages, escalating costs, and persistent delays. These intelligent agents, powered by generative capabilities, enable ...

Leading participants in the global bioplastics market are developing high-performance and sustainable products from bio-based derivatives. As more and more companies focus on reducing their dependence on crude oil and reducing the amount of waste in landfills and oceans, end-user industries are seeking cost-effective bio-based alternatives for pack...

The average organization manages thousands of endpoints that have access to its corporate network. These endpoints are the most vulnerable and exploited part of any network. Endpoint security includes host-based software products that secure computing devices, such as laptops, desktops, tablets, servers, and smartphones, from malware, cyberattacks,...

The Frost Radar™ for the supply-side platform market analyzes software solutions that allow publishers to effectively manage, sell, and optimize their advertising inventories through a set of programmatic tools. These are part of the broader digital advertising supply chain and provide the sell-side (i.e., publishers, media owners, and app develope...