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23 Dec 2021  |  Global  |  Frost Radar

Frost Radar™: Secure Web Gateways, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Web-borne threats are second to email as the major threat vector for cyberattacks. It is the hacker favorite for command and control. More organizations are conducting business online and web access has become a critical component. Internet traffic increased drastically driven in large part because of the surging work-from-home trend. In the la...

Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...

Food contaminants pose a major challenge to the entire F&B industry value chain, impacting food producers, manufacturers, retailers, and consumers. Following the COVID-19 pandemic, food safety has become a priority, with constantly evolving requirements for traceability, rapid detection, and source identification. Current tracking methods do not ...

The severity of the COVID-19 pandemic and its impact has transcended all aspects of our day-to-day lives, and it is difficult the fathom the challenges faced by various business verticals. To reverse the apprehensions instilled in people’s minds with regard to personal hygiene and safety and return to the pre-pandemic stage of stability, businesses...

Diagnostics are central to healthcare, but not accessible to all. A 2020 Lancet study states that 47% of the global population has little to no access to accurate diagnostics, emphasizing the need for equitable distribution across geographies and containing procurement costs. The COVID-19 pandemic increased demand for personal protective equipment,...

This global smart electricity meter market research provides insights into the latest developments in the market, including forecasts on unit shipment and associated revenue for all major regions. The global smart meter market was affected in 2020 and 2021 by pandemic-induced delays and disruptions and supply chain bottlenecks brought on by a globa...

The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...