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The Hong Kong contact center application market grew by 2.9% in 2017 and registered market revenue of $14.5 million. The market is forecast to grow at a CAGR of 2.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...

With stiff competition in the telecommunications space, along with eroding margins due to the presence of Over-the-Top (OTT) participants providing communication services, operators have been looking for additional revenue streams to boost both their top line and bottom line. Realizing this, Frost & Sullivan has published a study documenting the ac...

Though in early stages, 5G will be adopted considerably faster than 4G based on the current rate experienced in China and South Korea. However, even with faster adoption rates of 5G, 4G will remain the more prevalent cellular technology through 2025. The APAC revenue from 5G is expected to grow from $2.13 billion in 2020 to $13.90 billion in 2025 w...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

20 Jul 2017  |  Asia Pacific  |  Market Research

5G in Asia-Pacific, Forecast to 2022

Modernizing and Transforming Digital Businesses

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5G is on its way. It may be closer to 2019-2020 for some but for others, it may be 2023-2025 before it materializes. In all the countries that are frontrunners of 5G in Asia-Pacific, 5G is benefiting from local government support coupled with local demand or at least the potential for demand for 5G services. The demand may be incentive or market dr...

The study covers a macro assessment, market segmentation and sizing, assessment of competitors, value chain analysis, and growth opportunities for rooftop solar photovoltaic installations for residential and non-residential (defined as business-to-business [B2B]) buildings in Thailand. Commercial and industrial building segments are the most att...

20 Aug 2021  |  Asia Pacific  |  Market Research

Indonesian Connected Trucks Telematics Growth Opportunities

Partnerships Across Verticals will Nurture Innovative Solutions, Increase Telematics Adoption, and Boost Business Growth in Indone

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The Indonesian connected trucks telematics market is showing good indicators for growth, mainly attributed to the government’s involvement in the development of transportation and safety infrastructure. Frost & Sullivan expects market growth to be driven by the influx of foreign telematics service providers, several partnerships, and innovation (so...

Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a ...

29 Oct 2021  |  Asia Pacific  |  Market Research

Vietnam Facility Management Growth Opportunities

Innovative Business Models are the Way Forward for Vietnamese FM Advancement

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This study covers the Vietnamese FM market, which includes cleaning services, M&E services, and parking management only. The FM market in Vietnam accounted more than $250 million in 2020, after a 2.8% decline due to the COVID-19 pandemic. Nonetheless, market growth will remain favorable until 2026 with increasing FM demand and awareness on outsourc...