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Agentic AI now decides and acts inside live customer interactions, approving a refund, denying a claim, escalating a complaint, or promising a remedy the company must honor. The accountability and control architecture most enterprises rely on was built to review human work after the fact, and it cannot monitor a decision an AI agent makes in millis...

This edition of the IT, Computing and Communication Technology Opportunity Engine showcases 16 emerging technology innovators advancing intelligent automation, cloud-native infrastructure, connected ecosystems, enterprise integration, next-generation networking, and AI-powered digital transformation. The edition highlights innovations spanning smar...

Video telematics solutions are poised to become the norm amongst enterprise fleets in the initial phase, owing to reduced vehicle claims, efficient driver exoneration, and higher realized return on investment. Medium and heavy-duty commercial vehicles for long-haul vehicle operations are primarily poised to be early adopters of video telematics, gi...

Across industries, companies expect to increase their IT and Communications investments by 22Percentage. Almost 100Percentage of businesses in Europe have a digital transformation today; however, 19Percentage believe they are behind others on their journey. This is good news for technology vendors; however, the key to success is to gain a deeper un...

Geothermal energy involves the use of the underground heat generated from the Earth’s core for electricity and heating purposes. While solar and wind energy technologies represent the mainstream renewable energy sources, geothermal energy has its own distinct advantages. Its capacity to provide heating/cooling and power generation, the steady energ...

AGVS streamlines tasks in order fulfillment in logistics centers as well as improve safety in production lines. AGVs can perform more than material handling such as scanning barcodes and transferring the scanned data to the central cloud system. AGVs automate all the material handling tasks and remove the need for having workers to move materials w...

Rather than just merely tracking goods in transit, the logistics software management platform provides advanced data analytics solutions to identify key variances and to take actions before incurring costs to companies. Multiple product handling particularly when handling fast-moving consumer goods (FMCG) needs continuous improvement delivery and w...

Fiber optic sensing solutions utilize the light medium as the physical source to detect variations in temperature, acoustics, strain, and vibrational parameters. Fiber optic sensing uses an optical fiber cable as the sensor device to create a continuous point of sensing along the fiber cable. This method of sensing is known as distributed fiber opt...

The COVID-19 pandemic marked a major global change, revolutionizing manufacturing. Political tensions, such as the US-China conflict and the Russo-Ukrainian war; economic uncertainties, such as high inflation rates and de-dollarization initiatives; and continuous supply chain disruptions force manufacturers to invest in technology to secure reliabl...