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15 Oct 2024  |  Global  |  Frost Radar
Frost Radar™: North America Enterprise Cloud Contact Centers, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...
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Special Price $4,207.50 save 15 %
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06 Dec 2023  |  Global  |  Market Research
Global Data Center Infrastructure Investment Trends and Growth Opportunities
Increasing Hyperscale Demand, Emerging Secondary Markets, and Technology Evolution Drive Future Growth Potential
Global data center investment will continue on a high growth trajectory due to high demand from hyperscale cloud and a high degree of data center activity in emerging economies. The burgeoning AI industry will further accelerate data center investments. A diverse range of industry players, from major hyperscale corporations to prominent colocation ...
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Special Price $3,000.00 save 25 %
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06 Dec 2024  |  Global  |  Market Research
ESG Initiatives in the Contact Center, 2024
Sustainability is Just the Start—Updating CCaaS Providers’ Opportunities Through Broader ESG Strategies
Frost & Sullivan’s June 2022 study, Sustainability and Circularity Matters—Contact Center Growth Opportunities Under the ESG Umbrella (K747-76), focused on CC service providers’ sustainability efforts as low-hanging fruit for progress in the broader ESG area. This analysis serves as a broader update to the June 2022 study. Some industries, includi...
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Special Price $2,082.50 save 15 %
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28 Jan 2026  |  Global  |  Megatrends
Disruptive Trends in AI Computing and Data Centers, 2025–2027
AI Infrastructure Unbundling, Emerging Business Models, and ESG Commitments Driving Future Growth Potential
Disruptive AI models are increasingly challenging traditional assumptions about “classic” cloud data centers. As training clusters scale up to thousands of accelerators and consume tens of megawatts of power, the conventional CPU-centric, air-cooled, monolithic server model is no longer sustainable. This research study explores the megatrend of AI ...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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Special Price $3,712.50 save 25 %
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29 Dec 2025  |  Global  |  Market Research
Pumps and Valves Market in Data Centers, Global, 2024–2031
AI Expansion and Liquid Cooling Adoption are Accelerating the Demand for Pumps and Valves in Data Centers
This study provides an understanding of the market opportunities for pumps and valve suppliers in data centers with forecasts until 2030. Pumps and valves play a vital role in maintaining the efficiency and overall sustainability of data center operations. As part of a larger system, these are extensively used for cooling and water management purpo...
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26 Feb 2026  |  Global  |  Customer Research
Data Center Colocation: Decision-Makers’ Insights and Strategic Priorities, 2026–2027
Highlights from the Annual Frost & Sullivan Global IT and Business Decision-Makers Survey
Frost & Sullivan’s annual survey of IT and business decision-makers, now in its 16th year, examines evolving perceptions, investment priorities, and purchasing behaviors related to digital infrastructure. The study explores how organizations align technology adoption with business objectives amid rapid technological change.This research presents co...
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30 Apr 2025  |  Global  |  Technology Research
Innovations in Silicon Photonics Impacting Data Centers and the Biomedical Sector
Harnessing Light to Power the Digital Age and Advance Medicine
Silicon photonics is a rapidly growing field, continuously seeking innovative solutions to overcome the shortcomings of electronic integrated circuits (EICs), especially in data communication. In recent years, emerging technologies in this area have gained significant interest due to their potential to transform the field, creating promising opport...
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Special Price $4,455.00 save 10 %
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06 Sep 2022  |  Global  |  Market Research
Growth and Sustainability Imperatives Drive IT Circularity in the Data Center Environment
Future Growth Potential of New Services to Meet IT Circular Logistics, Data, and Life Cycle Management Requirements
The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...
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Special Price $1,837.50 save 25 %
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16 Apr 2019  |  Global  |  Market Research
Global Impact of Edge and 5G Technology on Data Centers, Forecast to 2022
Edge Data Center is Forecast to be a $3.62 Billion Market by 2022, Driven by Latency-focused Next-gen Applications
As we enter the next era of digitization, we are amidst a silent revolution that will change the location from where we process data as well as the speed in which we do that—the reasons being Edge Computing and 5G. The term edge refers to the edge of a network, i.e., close to the data/information source and edge computing means processing data clos...
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Special Price $2,250.00 save 25 %