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21 Oct 2002  |  North America  |  Strategic Forecasting
World Speech Applications and Platforms Markets
This study covers a variety of services and applications based on the use of automatic speech recognition (ASR) and text-to-speech (TTS) technologies. The value proposition of these services lies in providing users with voice access to Web-based content or other types of data applications. The voice Web and voice access to data services and applica...
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18 Aug 2025  |  Global  |  Market Research
Strategic Analysis of Trump 2.0 Policies and their Potential Impact on the Global Automotive Industry, 2025
Cost Pressures Expected in the Medium Term as Potential Disruptions to Established Supply Networks Prompt Automotive OEMs to Recalibrate Sourcing and Manufacturing Strategies
US President Donald Trump imposed a 25% tariff on imports of passenger vehicles, light trucks, and certain automotive parts (engines, transmissions, powertrain parts, and electrical components, among them) on March 26, 2025. He also announced a more comprehensive set of “reciprocal tariffs,” starting at 10% on almost all goods from most countries.S...
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26 Oct 2016  |  Europe  |  Market Research
EMEA Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market engineering report is designed to provide an overview for customers and solution providers of the landscape for the EMEA Contact Center Systems Market. It includes market sizing and the market share of the top suppliers in the EMEA market as well as the market forecast for the period, 2014-2020. It also includes key market drivers that...
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17 Aug 2001  |  North America  |  Strategic Forecasting
Wireline Directory Services Market
The wireline directory assistance market, along with most of the telecommunications industry is experiencing a metamorphosis. ILECs are no longer subjugated to doing business solely in the local directory assistance market. Most now offer National 411 service to their subscribers. National directory assistance end-users no longer have to know th...
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Special Price $1,125.00 save 25 %
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23 Jun 2022  |  North America  |  Market Research
North American Automotive Human-Machine Interface (HMI) Growth Opportunities
The Future of Advanced HMI and Infotainment Systems Aligns with the Autonomous Vehicles Roadmap and Creates Space for Innovative Customer Experiences
Consumer interaction with in-vehicle infotainment systems started with a mere hard button and rotary dial system interface but now includes advanced features such as touch screen, voice recognition, and even gesture control. This study offers an overview of in-vehicle HMI features, such as driver display and cockpit display screens, mapping, media ...
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21 Dec 2022  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2028
VoIP Services Find New a New Role in Cloud PBX Integrations
This study delivers market sizing, growth forecasts and market share analysis in the next-generation voice access services market comprising: • Voice over Internet Protocol (VoIP) trunking • Session Initiation Protocol (SIP) trunking • Basic VoIP access services • Cloud Calling Plans VoIP access and VoIP/SIP trunking services involve the...
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07 Nov 2019  |  North America  |  Market Research
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
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20 Jan 2022  |  Global  |  Customer Research
Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain
Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services
Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...
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31 Aug 2020  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2020
Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times
New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...
$3,000.00
Special Price $2,250.00 save 25 %
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19 May 2023  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Centers, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...
$4,950.00
Special Price $3,712.50 save 25 %