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Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Although the COVID-19 pandemic has resulted in border closures, movement restrictions, a dip in economic activity, high unemployment, and massive disruption to supply chains, it has also presented the Australian industrial and institutional (I&I) cleaning chemicals industry with an opportunity to amplify its profile and extend its reach. COVID-1...

This Outlook assesses the automotive industry in five main ASEAN markets: Indonesia, Malaysia, the Philippines, Thailand, and Vietnam.The project covers passenger vehicles (PVs) and pickup trucks. Pickups are the most used and popular commercial vehicles (CVs) across different geographies and industries, including agriculture, in the region. Indone...

Thailand’s facility management (FM) market is experiencing consistent growth, largely due to the increasing trend of outsourcing FM services, which is further propelled by the expansion of commercial and industrial assets across the country. The adoption of smart, technology-enabled solutions is becoming more widespread, leading to greater operatio...

The Outlook assesses the automotive industry in 5 main ASEAN* markets: Indonesia, Malaysia, the Philippines, Thailand, and Vietnam. The project covers passenger vehicles (PVs) and pickup trucks. Pickups are the most used and popular commercial vehicles (CVs) across different geographies and industries, including agriculture, in the region. Indonesi...

29 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Managed Security Services Market, Forecast to 2023

Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption

Infographics

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Key Issues Addressed

The main pull factor toward the adoption of managed security services (MSS) in the Asia-Pacific (APAC) region is the growing threat landscape in cybersecurity. Over the years, it has become increasingly easy and profitable for threat actors to set up and initiate cyberattacks on businesses of all sizes. As per Frost & Sullivan estimates, cyberattac...

Owing to the growing presence of hyperscale cloud service providers, extensive penetration of Internet connectivity as well as keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). I...

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...