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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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20 Apr 2023  |  Asia Pacific  |  Market Outlook
Asia-Pacific Next-generation Diagnostics Outlook, 2023
The Renewed Focus on Infectious Diseases Outside COVID-9, Oncology, Cardiovascular, Diabetes, and Prenatal Care will Drive Market Growth
The Asia-Pacific next-generation diagnostics market's revenue is projected to decline by 5.0% in 2023, attributed to the reduced demand for COVID-19-related testing. Rapid expansion in non-COVID molecular diagnostics and point-of-care testing (POCT) will not be sufficient to drive the overall recovery of the region. As companies continue to focus o...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Growing Adoption of Digital Channels Powering Asia-Pacific Customer Experience Outsourcing Services Market, Forecast to 2026
Focus on Lower Costs, Business Resiliency, and Deeper Customer Engagement will Ensure Transformational Growth
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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28 Sep 2015  |  Asia Pacific  |  Market Research
End-User Perspectives on the SEA RIS/ PACS Market
Next-generation Imaging IT Needs Will Focus on Interoperability
Picture archiving communication systems (PACS) were a real game changer 3 decades ago when, in combination with radiology information systems (RIS), they enabled rapid digitalization of medical imaging data. Today, Southeast Asia again stands at the brink of transformation as RIS PACS enter their second or third generation of deployment. In an effo...
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15 Mar 2018  |  Asia Pacific  |  Market Research
Australia and New Zealand Hosted/ Cloud Contact Center Market Update, Forecast to 2023
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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24 Jan 2017  |  Asia Pacific  |  Market Research
Game-changing Strategies of APAC Pharma Companies
Growing Focus on Specific Therapy Areas and Shift Towards Value-based Delivery Model Expected to Boost Pharma Market
Frost & Sullivan has recently completed a comprehensive analysis on the current and future strategic imperatives of game-changing Asia-Pacific (APAC) pharmaceutical companies. The analysis primarily focuses on the changing trends in the pharmaceutical industry with respect to drug research and development, manufacturing, supply chain, and marketing...
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31 Jan 2018  |  Asia Pacific  |  Market Research
Analysis of the Malaysian Endoscopy Devices Market, Forecast to 2019
The Growing Focus on Access to Care and Improved Patient Outcomes will Drive Market Growth
Healthcare expenditure in Malaysia is growing at a higher rate than the expenditure per capita, which translates into better healthcare provision and quality of service in the country. The Malaysian endoscopy devices market is growing under budget constraints that are forcing hospitals to focus on equipment pricing, negotiate better prices, opt fo...
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03 Jun 2015  |  Asia Pacific  |  Market Research
Australian Mining Equipment Repair and Maintenance and Rental Market
Focus on Earthmoving and Extraction Equipment to Drive the Market
The private market insight discusses the mining equipment repair and maintenance and rental market in Australia. Mining is a key component of Australias economy, and over the recent years, the mining industry has witnessed strong growth driven by a number of factors. The market is currently at a mature stage. The study also includes an analysis of...
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13 Nov 2017  |  Asia Pacific  |  Market Research
Growth Opportunities in the Chinese Fuel Additives Market
Focus Products—Lubricity Improvers and Cold Flow Additives for Diesel
The Chinese diesel market is set to grow at a robust pace over the next 5 to 7 seven years as production of diesel vehicles increases and the introduction of China V specifications takes center stage. The implementation of China V regulations is key to the consumption of diesel, and in turn, lubricity improvers (LI) and cold flow (CF) additives. Lu...
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