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This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service (UCaaS) market. Competition is intensifying as the market matures. As a result, it is exceedingly important for participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar provides perspe...

The retail automobile market in Europe is undergoing a transformation in terms of the vehicle ownership model. The need of the current generation is moving toward mobility alone, and not ownership of the vehicle. This has opened up the market for several retail financing products, one of which is the private leasing contract. The benefits in a priv...

The European UPS industry has a highly competitive landscape where one of the key challenges for a UPS manufacturer is to differentiate itself from its competitors. It is important for a manufacturer to keep up with new technologies and industry trends and come up with UPS solutions that cater to the growing needs of businesses. The power demand ha...

03 Jul 2020  |  Europe  |  Market Research

Emerging Trends in the European Digital Used Passenger Vehicles Market, 2020

Focus on Start-ups and White Space Driving Valuations, as 2 Million Used Vehicles Set to be Traded Online

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Key Issues Addressed

As more and more digitally native customers look to purchase a vehicle, the competition and business models to sell used vehicles online increases. With social distancing norms changing ‘business as usual’, COVID-19 acts as an accelerator for more dealerships, OEMs, and traders to sell online. There are multiple online used vehicle retail models r...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...