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18 Sep 2002  |  North America  |  Strategic Forecasting
U.S. Operator Services Market - 2002
The operator services (OS) market is an industry having multiple facets. The most important aspect of wireline telecommunications is that it is losing revenues to wireless communication. The more people use wireless phones, the less they use wireline phones. This creates fewer opportunities for wireline providers to provision operator services. ...
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30 Dec 2004  |  North America  |  Market Research
U.S. Toll-Free Service Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the U.S. retail toll-free services market space. Toll-free services were historically designed to provide businesses with a convenient way for their regional, national, and international customers and suppliers to call inbound without requiring the callers to bear the cost ...
$2,450.00
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21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
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31 Oct 2013  |  Global  |  Market Research
Analysis of the Global Mobile Endpoint Protection Market
Mass Smartphone Adoption Increases Risk and Drives Demand for Innovative Security Products
The mobile security challenge is complex and multi-faceted. Mobile devices can be infected by malicious software called malware, enabling hackers to gain access or control. Mobile applications (simply called apps) on the device can perform unwanted, high-risk actions. Sensitive data stored on the device can also be lost or stolen. This study focu...
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30 Dec 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...
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21 Dec 2022  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2028
VoIP Services Find New a New Role in Cloud PBX Integrations
This study delivers market sizing, growth forecasts and market share analysis in the next-generation voice access services market comprising: • Voice over Internet Protocol (VoIP) trunking • Session Initiation Protocol (SIP) trunking • Basic VoIP access services • Cloud Calling Plans VoIP access and VoIP/SIP trunking services involve the...
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26 Aug 2025  |  North America  |  Market Research
English Proficiency 2.0: The Growth Accelerator for Nearshore CX Management
Why English Speaking Agents are Key to Provider Success in the Region
TThis Frost & Sullivan analyst perspective presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. This market insight will provide insights into the background, trends and context for creating successful next ge...
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09 Nov 2023  |  Europe  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Europe, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service (UCaaS) market. Competition is intensifying as the market matures. As a result, it is exceedingly important for participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar provides perspe...
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28 Jul 2026  |  Global  |  Market Research
Enterprise Communications Reimagined by AI
Unified Communications AI Marks a True Platform Shift in Competitive Advantage
This research report frames artificial intelligence (AI) not as an incremental feature but as a paradigm shift in unified communications (UC), redefining how enterprises connect, coordinate, and get work done. For decades, UC platforms have acted as passive conduits—carrying calls, messages, and meetings between people. The emerging generation of A...
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31 Jan 2002  |  Global  |  Strategic Forecasting
World VoIP Services Market
This study identifies relevant market drivers and restraints and analyzes current regulatory, market and technology developments. It discusses origination and termination trends by world region and trends by call destination, origination device and end user type.
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