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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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21 May 2025  |  Global  |  Megatrends
Trend Opportunity Profile Series: Economic Trends (3rd Edition)
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
This series offers an overview of the economic risks and transformative trends adopted by countries globally, leading to a better business and economic environment and creating direct opportunities for major sectors such as healthcare and medicine, industrial, technology, supply chain and logistics, energy, food and agriculture, mobility, business ...
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30 Sep 2010  |  North America  |  Market Research
Virtual Desktop Infrastructure: Understanding the Value Proposition
The objective of this insight is to analyze growth opportunities in the virtual desktop infrastructure (VDI) market, explore existing challenges in the market landscape, and present an overview the value proposition using Oracles Sun VDI product portfolio as an example to illustrate the points made in this paper.
$1,500.00
Special Price $1,125.00 save 25 %
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22 Oct 2025  |  Europe  |  Market Research
Evolution of the Carsharing Value Chain, 2015–2035
Operational Optimization and Strategic Partnerships are Driving Transformational Growth
Traditional carsharing refers to short-term vehicle rentals where users can pick up and return vehicles either at fixed stations (station-based) or at flexible locations within a designated area (free-floating). In this model, carsharing operators typically own and manage the vehicle fleets. Zone-based operators primarily support station-based serv...
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29 Jul 2022  |  Global  |  Customer Research
Digital Trends in Education–2022 Investment Plans Address Talent Shortage and Remote Learning
Adapting to Meet the Needs of Modern Students
Frost & Sullivan has identified that the education vertical is ripe for digital transformation and adoption of modern communications and collaboration technologies to improve operational efficiencies, improve instructor performance and enhance students’ experience. COVID-19 unmasked this sector’s lack of preparedness to address the sudden need f...
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13 Dec 2017  |  North America  |  Market Research
Strategic Analysis of the Mobility Value Chain, 2017
Mega Trends, Disruptive Technologies, and Partnerships to be the Driving Factors
This research service analyses the mobility market value chain in detail and discusses the expected trends. The study delves into evolving business models, market consolidations and partnerships, and advanced technology trends shaping the market. It provides the market trends and outlines potential growth avenues for the near future.--BEGIN PROMO--...
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Special Price $3,712.50 save 25 %
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19 Dec 2022  |  Global  |  Technology Research
Security in the Internet of Things Value Chain
Technology Strategy Formulation driven by an Understanding of Security Challenges and Key Stakeholder Responsibilities
The Internet of Things (IoT) has been playing a critical role in accelerating digital transformation across various sectors, leading the IoT market to exponential growth in terms of revenue and the number of devices adopted. However, with billions of IoT devices in use and more to enter the fray with the introduction of 5G, it is becoming increasin...
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Special Price $3,712.50 save 25 %
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20 Jan 2022  |  Global  |  Megatrends
Growth Opportunities for Capturing Value in Baby Boomers
Rethinking Business Strategies as Seniors Delay Retirement and Continue to Influence Consumer Spending
Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...
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04 Feb 2026  |  Global  |  Technology Research
Growth Opportunities in AI-Based Simulation Modeling in Healthcare
Multimodal AI, AR/VR Integration, and Generative AI to Drive Transformational Growth
Traditional training environments face patient safety risks, resource constraints, and limited exposure to rare event scenarios. Additionally, physical simulations are costly, limiting accessibility (especially in resource-constrained settings). Current simulation models lack personalization, resulting in operational complexity for hospitals due to...
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04 Dec 2020  |  Global  |  Market Research
Artificial Intelligence Enabling the Global Geospatial Value-added Services Market
New Products Integrating AI Models Create Growth Opportunities
The geospatial value-added services market is seeing an influx of new participants owing to cheaper satellite data products and services and enabling information and communication technologies. Established incumbents have to compete with not only these participants but also new customer groups arising from the evolution of new use cases. The marke...
$2,450.00
Special Price $1,837.50 save 25 %