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The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...

The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...

This research service covers the state of the Russian aluminium products market, examining drivers and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. In addition, an in-depth analysis of the competitive situation, including producers' market shares, is discussed, as well as detailed profiles ...

Thailand’s facility management (FM) market is experiencing consistent growth, largely due to the increasing trend of outsourcing FM services, which is further propelled by the expansion of commercial and industrial assets across the country. The adoption of smart, technology-enabled solutions is becoming more widespread, leading to greater operatio...

This research service covers the personal protective equipment (PPE) used in the Australia and New Zealand (ANZ) mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respi...

This research service provides an overview of the impact of key Government regulatory norms on commercial vehicles in India and discusses the market practices, end-user needs, and opportunities for commercial vehicles owners and manufacturers. The study also provides brief current market production and sales of commercial vehicles with market drive...

In the Asia-Pacific transmission and distribution sector, the initial stages of grid restructuring will take place in countries such as Vietnam and Japan in 2015. In the smart-grid space, Japan and South Korea will continue smart-meter roll-outs. In Australia, grid privatization in Queensland and New South Wales was initiated in 2014 and is expecte...

Southeast Asia’s fire detection and suppression market is expected to grow at a CAGR of 8.9% from 2015 to 2020 because of the growing building construction industry and stringent fire code regulations. The emergence of smart cities will accelerate the adoption of fire and safety systems that are mandatory in public, commercial, and many industrial ...

In 2018, China produced about 14 million units of two-wheeler motorcycles. Among them, domestic sales accounted for 47.6% and 52.4% of sales was contributed by export activities. This is a mature market. The country is experiencing market decline for two-wheeler motorcycles due to government regulations, such as driving restrictions in designated a...