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The customer care outsourcing segment supporting carevolumes for North America is mature, highly fragmented, and competitive. Frost & Sullivan research has found that there are hundreds of customer care outsourcers in North America. While competition among vendors is fierce, there are fewer than twenty global Tier I outsourcing firms that dominate ...

This study analyzes the current and future trends in the global surface mount technology (SMT) equipment software market. A decline in demand for manufacturing products from various high volume end-user industries urged manufacturers to focus on lean manufacturing, thereby eliminating non-value-adding operations, redefining processes, and optimizi...

This study covers the global lubricant additives market using a base year of 2013 and forecasts through 2020. Research segments are analyzed by deposit control, viscosity control, film forming, and others as added to enhance lubrication performance in automotive, aviation, marine, and industrial applications. Market and technology trends in North A...

Mobile Office solutions are providing significant improvements to the overall performance of the mobile workforce. Furthermore, as an increasing number of functional enterprise applications make their way into the enterprise, Mobile Office solutions have innovatively integrated with these, forming a cross-functional efficiency. The advancement is n...

07 Jan 2021  |  Global  |  Market Research

5G Powering the Global FTTx Optical Access Infrastructure Market, Forecast to 2025

The Demand for High Bandwidth Capacity Creates New Growth Opportunities

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A new generation of tech-savvy consumers is using many devices and services in their homes, including extensive web surfing, downloading and uploading videos and photos, messaging, and voice over IP. Current DSL bandwidths are not sufficient to handle these large applications. Beyond entertainment, there are a significant group of applications that...

Multi-Access Edge Computing (MEC) solutions are gaining traction globally for their ability to deliver ultra-low latency, high bandwidth, real-time data processing, and data analytics, which are key to supporting latency-sensitive applications. Businesses today demand 5G MEC to improve productivity, innovate new offerings, and accelerate digital tr...

This study broadly examines the telematics market for the vehicle sharing industry in North America (NA) and Europe between 2021 and 2035. Telematics is the group of software and hardware components that a shared mobility fleet operator requires to monitor and manage vehicle operations through the receipt and storage of data from the vehicles. The ...

Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...

This study charts how digital health ecosystems are likely to form and scale through 2040 and what that implies for providers, payers, technology vendors, and retail/community partners. We define a digital health ecosystem as an interoperable platform that coordinates people, data, and decisions across home, retail, and hospital settings—secured by...