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The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

During the last 20 years, the European Union (EU) and MERCOSUR have been discussing and developing a trade agreement to boost the economies of both blocs. After final approval, this may be the world’s biggest agreement between economic blocs and will have a positive impact on trade of goods and services. Ministries suggest that the agreement will i...

Onshore wind energy involves the harvesting of wind power from wind turbines set up on land. The growing popularity of onshore wind as a suitable alternative to meet country-specific clean energy targets, along with strong regulatory support, is driving the growth of the global onshore wind turbine market. Repowering of aging onshore wind farms, es...

29 Jan 2020  |  North America  |  Customer Research

Voice of Customer Analysis on Connected Car Services in the United States, 2018

Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

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This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

12 Feb 2020  |  Global  |  Market Research

Global Pay TV Video Encoders Market, Forecast to 2025

Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

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Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

26 Feb 2020  |  Europe  |  Market Research

Growth Opportunities from the Evolution of Electronic Health Record (EHR) in Europe, Forecast to 2024

Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

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The healthcare IT landscape is witnessing rapid transformation as governments focus more on value-based care and preventive health programs to reduce the overall economic burden on health systems, along with increased efficiency in managing increasing patient populations. The basic Electronic Medical Record (EMR) is evolving into a more comprehensi...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...