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Extended reality (XR) is an umbrella term that encompasses a broad spectrum of immersive technologies, including mixed reality (MR), augmented reality (AR), and virtual reality (VR) technologies. Regarding healthcare IT, the early-medium stage healthcare XR market is still finding use cases through which it can expand geographically and to other ap...

This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on ultrasonic wellbore stimulation, remote automation platforms, multi-stage hydraulic fracturing, low-emission oil shale upgrading, subsea robotics, downhole inspections, subsurface fracture mapping, and hydraulic fracture characterization.The Oil and Gas TOE...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

The global Supervisory Control and Data Acquisition (SCADA) market is a well-established market and is witnessing a period of medium-to-low growth. It was valued at $5.29 billion in 2018 and is projected to reach $5.76 billion by 2023, growing at a CAGR of 1.7% from 2018 to 2023. The market has been holistically analyzed through 3 main segments, in...

This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how organizations are adapting communications strategies, ...

Aircraft movements in 2019 totaled over 100 million globally. However, this figure dropped by more than 40% in 2020 due to the impact of the COVID-19 pandemic. The crisis severely impacted the fiscal health of the overall aviation sector, with nearly all stakeholders such as airlines, airports, air traffic, and ground handlers facing significant mo...

04 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

Novel technologies are improving aircraft hangars, and particularly the activities that take place within these hangars (final assembly or heavy maintenance and modification work). Industry 4.0 trends have positively changed the way aircraft are built or maintained in hangars, leading to the emergence of smart hangars. This research discusses tr...

The energy transition is a complex pathway for the overall global energy industry—including suppliers and users—towards a shift from systems based on fossil fuels to zero-carbon solutions. Timelines for eliminating carbon from energy systems vary by region, but most goals—including the Paris Agreement—focus on achieving net zero by the second hal...