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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
$2,450.00 -
23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
$2,450.00 -
23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
$2,450.00 -
23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
$2,450.00 -
07 Dec 2020  |  North America  |  Frost Radar
Frost Radar™: US Department of Defense Information Technology Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This research service is a Frost Radar™ that analyzes the relative growth and innovation of prime contractors for the US Department of Defense (DoD) information technology (IT) products and services. This competitive analysis is based on budget requests and representative contracts. Analyses of research, development, test, and evaluation (RDT&E);...
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21 Jan 2021  |  North America  |  Market Research
Growth Opportunities in the North American UCaaS Market
COVID-19 Accelerates Growth, but Success Varies Widely by Provider
COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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22 Feb 2021  |  South Asia, Middle East & North Africa  |  Market Research
Profiles of Key Electric Vehicle (EV) Manufacturers Making an Impact on the Indian Market
The Two-wheeler Segment is Witnessing the Emergence of a Number of Start-ups, which is Driving Competition and Advancements in Technology
The automotive industry is rapidly evolving in terms of technology and its ability to tackle environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative as they offer low or zero emissions and have come a long way to become an integral part of OEMs business strategies. Automakers are creating separate EV business...
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23 Mar 2021  |  North America  |  Market Research
North American Respiratory Protection Market and Transformative Mega Trends, Forecast to 2025
Future Growth Potential in the Breathing Apparatus Segment Enhanced by Artificial Intelligence (AI) and Industrial Internet of Things (IIoT)
This research service covers the strategic analysis of the respiratory protection market in North America. The PPE market is regularly affected by the dynamics of the industry, and now it is being significantly impacted by the sudden outbreak of coronavirus in early 2020, leading to increased demand for air purifying respirators across all end-use ...
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30 Mar 2021  |  Global  |  Market Research
IoT-powered Digital Ecosystem Transforming the Global Logistics Industry
IoT Solutions Delivering Integrated Value Propositions for the Global Logistics Industry and the Connected Ecosystem
The traditional approach to global freight management in the logistics industry faces challenges at every step due to process delays, product theft, and spoilage, lack of supply chain visibility, and resource limitations. Missteps and uninformed decisions in supply chain and logistics operation create havoc and translate into damaged customer relat...
$2,450.00