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09 Jul 2025  |  Global  |  Technology Research

Impact of Generative AI in the Telecom Industry--Assessment of Innovations and Applications

Applications, Solutions, and Future Opportunities

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The study explores the transformative effects of generative AI technologies on various facets of the telecom industry. It includes an examination of how AI-driven innovations enhance network optimization, customer service, and operational efficiency; an analysis of AI applications in predictive maintenance, fraud detection, and personalized custome...

AI has been embedded in telecommunications for over a decade, initially through rule-based automation and early machine learning applied to network optimization, fraud detection, and customer analytics. Even before 5G, CSPs used AI to enable self-optimizing networks (SON), predictive maintenance, and customer experience management—leveraging large ...

In a connected world, customers across industries are looking for faster and more efficient ways to connect with brands. Companies at the same time are trying to cut manual processes and to automate menial and repetitive tasks in order to reduce their labor costs and to inculcate more efficiency into their business processes. Robotic process automa...

This Frost & Sullivan market insight presents an overview of the artificial intelligence (AI) initiatives powering the next-generation business support system (BSS) initiatives in the global mobile communications market. It describes the various opportunities that generative AI (Gen AI) supports with the enhancement of existing BSS functions and pr...

Carbon Capture, Utilization, and Storage (CCUS) will play a huge role in the global shift toward decarbonization of industries in the decades ahead. As the global energy transition accelerates and impending deadlines for a carbon-neutrality approach, the CCUS market will present dynamic growth opportunities across regions and industrial sectors to ...

The African infrastructure tracker, strategic analysis of Mozambique's infrastructure sectors, analyses the various infrastructure sectors in Mozambique. This includes an in-depth study of transport, energy and power, telecommunications, water and wastewater, and social infrastructures. Within each of these sections, Frost & Sullivan has assessed t...

The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

Frost & Sullivan's annual survey of IT and business decision-makers, now in its 15th year, aims to understand their perceptions, decisions, and purchasing behaviors. In 2024, Frost & Sullivan introduced a new set of questions focused on multi-access edge computing (MEC) to the yearly survey. The survey aims to understand respondents’ evolving organ...

This Frost Radar™ benchmarks the leading companies in the AI-powered in-car assistant market. They are spearheading the development of advanced conversational, personalized, and context-aware in-vehicle experiences for original equipment manufacturers and Tier I suppliers. The analysis included a review of each company's AI assistant portfolio, res...