Search results for: 'guided seating'
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16 Jul 2019  |  North America  |  Market Research
Digital KPIs Transforming the Automotive Industry
Customer-centric Metrics at the Forefront of Performance Assessment as Companies Embrace Digitization and Expand into New Monetization Avenues
The automotive industry as we now know it is undergoing a distinct, irreversible shift. Nothing is the same it was five years ago. Companies continue investing in new technologies that will enhance their customer-facing applications and their internal efficiencies. However, when it comes to measuring their performance as an organization or to asse...
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27 Aug 2019  |  Global  |  Market Outlook
Outlook of Medical Tourism in India, 2019
Current Scenario and Growth Prospects
Medical tourism is a booming industry that allows foreign patients to cross international borders to avail necessary medical treatment. Rising healthcare costs, inadequate healthcare facilities, increase in accessibility of better healthcare services and increasing awareness of one’s personal health are factors which are driving the growth of this ...
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15 Dec 2021  |  North America  |  Market Research
North American Technological Advances in Trailer Growth Opportunities
Innovative Aero Devices, Smart Trailers, and Trailer Electrification Shape the Market by 2030
The North American trailer market plays a vital role in the transportation sector. Nearly 75% of all Class 8 trucks are tractors. Each tractor requires a trailer to haul goods. More than 250,000 trailers are produced each year against an average of 162,000 tractors over the same period. The average trailer to tractor ratio ranges between 1.4–1.8, w...
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10 Feb 2022  |  North America  |  Market Research
Global Digital Smart Borders Growth Opportunities
Defining Future Growth Strategies for Different Ports of Entry
The COVID-19 pandemic has hit the travel industry hard, with a total collapse of international travel. In 2020 and 2021, airline passenger numbers decreased by 60%, causing massive job and cumulative revenue losses of about $498 billion. The last 2 years have demonstrated that the world will likely continue to grapple with some form of the COVID-19...
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15 May 2024  |  Global  |  Customer Research
Growth Opportunities in CX Transformation 2024 to 2025
Customer Perspectives
The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...
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03 Jan 2025  |  Global  |  Market Research
Analysis of European UCaaS Market, 2024-2030
Enhanced Business Value Will Drive Continued UCaaS Adoption
Macro-economic, social and political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. These events catalyzed significant adoption...
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26 Feb 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Cloud Communications and Collaboration Services and Software, 2026
Winning Relevance through Agentic AI, Ecosystem Integration, and Platform Differentiation
This study examines the strategic imperatives reshaping the cloud communications and collaboration services and software market as providers confront slowing core growth, intensifying competition, and profound shifts driven by artificial intelligence, platform consolidation, and ecosystem convergence. As unified communications and contact center ma...
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11 Mar 2021  |  North America  |  Market Research
Top Predictions for the 2021 UCC Market
Transforming a Crisis into an Opportunity
Frost & Sullivan's Top Predictions for the 2021 UCC Market takes a deep look into the convergence of technological, economic, social and other macro trends to provide an over-arching perspective on our expectations for the changing nature of communications and collaboration. These perspectives are validated by the intersection of our supply and dem...
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29 Jul 2019  |  North America  |  Market Research
North America Contact Center Outsourcing Market, Forecast to 2022
Digital Transformation Proves Challenging Amid Active Service Provider Acquisitions
The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...
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18 Oct 2024  |  Global  |  Customer Research
Growth Opportunities in the Microsoft Teams Phone Ecosystem
Service Provider Best Practices in the Evolving Business Communications Value Chain
Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...
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