Search results for: 'user and entity behavior analytics based on machine learning'
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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29 Oct 2021  |  Asia Pacific  |  Market Research
Vietnam Facility Management Growth Opportunities
Innovative Business Models are the Way Forward for Vietnamese FM Advancement
This study covers the Vietnamese FM market, which includes cleaning services, M&E services, and parking management only. The FM market in Vietnam accounted more than $250 million in 2020, after a 2.8% decline due to the COVID-19 pandemic. Nonetheless, market growth will remain favorable until 2026 with increasing FM demand and awareness on outsourc...
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16 Nov 2021  |  Global  |  Megatrends
Trend Opportunity Profile—Social Commerce
Future Growth Potential in Gen Z as Next Wave of Consumers and in Disruptive Technologies Used to Power Persuasive Selling
New retail business models have emerged, and one crop is online-only businesses that sell exclusively through social media channels. Almost all social media platforms today offer retail functionalities that facilitate the electronic commerce (eCommerce) of goods and services. This online sales model is mainly driven by social influences and interac...
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07 Jun 2019  |  Global  |  Market Outlook
Global Private Vehicle Leasing Market Outlook, 2019
Private Operational Leasing will Suffer Decline in New Contracts Sold in 2019 Due to Market Saturation in the Dominant US Market; Sales in Southern and Eastern Europe is Expected to Offset the Decline
The global private vehicle leasing industry is experiencing positive growth, mainly due to robust growth in the Northern and Western parts of Europe. Retail car registrations are expected to grow 2.4% in 2019, mainly driven by BRICS and APAC markets. A positive macroeconomic outlook and the government’s expansionary policies are the main driving fa...
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08 Jul 2019  |  Europe  |  Market Research
Snapshot of the Alpine Personal Protective Equipment (PPE) Market, 2018
Improving Construction Industry and Rising Female Workforce are Boosting Revenues for the Alpine PPE Market
This research service analyses the Alpine personal protective equipment (PPE) market covering Austria and Switzerland. The main segments covered by product type are above the neck (including head protection, hearing protection, eye and face protection), foot protection, hand protection, protective apparel, respiratory protection, gas detection, and...
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30 Jul 2019  |  Global  |  Market Outlook
Global Medium/Heavy Commercial Vehicle Aftermarket Outlook, 2019
Manufacturer-level Revenue to Approach $100 Billion in 2019 Across 20 Key Markets
The global commercial vehicles aftermarket is a large, but overlooked industry. Across the world, the average company spends nearly $5,000 a year on maintenance and repair parts for just one commercial truck, compared to less than $1,000 that a consumer spends for a passenger vehicle. The aim of this study is to identify the size of the global comm...
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16 Mar 2022  |  Europe  |  Market Research
European Military Unmanned Aerial Vehicles Growth Opportunities
Military UAVs’ Accelerated Growth will Transform the European Defense Space
Recent developments in the European military UAV space are impacting the region's defense market, its competitive landscape, and its military posture. The European defense establishment supports the emerging trend of military drones due to evolving national security threats, especially the Russian aggression in Eastern Europe. In addition, the Bide...
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19 Apr 2022  |  Global  |  Market Research
Global Lighting Controls Growth Opportunities
Human-Centric Lighting, Energy Efficiency Goals, and Usage Data Optimization from Connected Lighting Controls Spur Transformational Growth
Frost & Sullivan estimates the global lighting controls market to grow by 4.7% in 2021 after experiencing a 6.3% growth decline in 2020 due to the COVID-19 pandemic. The market is expected to reach pre-COVID-19 growth rates in 2023 and achieve $11.82 billion in revenue by 2028, expanding at a compound annual growth rate of 7.5% from 2021 to 2028. T...
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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20 Jul 2022  |  Global  |  Technology Research
Global Materials Technologies for Thermal Management in 5G Devices Growth Opportunities
Need for Better Thermal Stability Creating Growth Pipeline for Material Developers
This study focuses on the emerging developments and advances in materials technology to improve and mitigate thermal management issues in 5G devices, highlights the need for thermal management solutions such as thermal interface materials (TIMs) in 5G devices, and discusses the major development and adoption challenges that TIMs face in their comme...
$4,950.00