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- Solutions Energize the European Customer Experience Space
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22 Sep 2021  |  Global  |  Megatrends
Trend Opportunity Profiles: Direct-to-Consumer (D2C) Business Model
Social Commerce and Online Sales to Ensure Transformational Growth of the D2C Business Model
In 2020, 59% of customers preferred to shop online. Customers emerging from the COVID-19 pandemic expect seamless digital shopping experiences and direct interaction with brands. In fact, customers are more willing to switch to brands that offer complete transparency and accountability. In the post-pandemic retail era defined by ease of access a...
$4,950.00 -
23 Nov 2021  |  Europe  |  Frost Radar
Frost Radar™: European Manufacturers of Hydrogen Fuel Tanks for Commercial Vehicles, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Hydrogen is emerging as an energy carrier to better manage and store excess electricity generated through sustainable solar and wind systems. The development of hydrogen fuel cells for mobility applications is gaining traction, and with the various public and private sector initiatives to propel hydrogen mobility come immense growth opportunities f...
$4,950.00 -
23 Sep 2022  |  Global  |  Frost Radar
Frost Radar™: Voice of Customer Analytics, 2022
A Benchmarking System to Spark Companies to Action Innovation That Fuels New Deal Flow and Growth Pipelines
Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...
$4,950.00 -
05 Oct 2022  |  North America  |  Market Research
Market Potential for Level 4 Autonomous Trucks in the United States: Long Haul & Regional Haul
By 2040, L4 Autonomous Long Haul & Regional Haul Freight will Comprise 22% of Total US Freight
Autonomous trucks have long been considered the solution to overburdened road freight networks and inefficient logistics chains. At a time of acute driver shortages, autonomous trucks also promise safety, 24/7 operation, resource usage optimization, and uninterrupted commodity flow. With L4 automation capabilities, the overall cost of long and reg...
$4,950.00 -
18 Oct 2023  |  North America  |  Market Research
Global Electric Bike Growth Opportunities
The Global Ebike Market is Poised for Significant Growth Because of Increasing Environmental Concerns, Favorable Government Regulations, Rising Concern Over Health and Fitness, and the Introduction of New Ebike Technologies
Through incentives and subsidies, governments are encouraging users to transition from cars to eBikes. The increasing urbanization is pushing cities and last-mile delivery companies to promote micromobility, including eBikes and eCargo bikes. The growing number of companies, increasing eBike adoption, and attractive incentives are making the eBike ...
$4,950.00 -
22 Dec 2022  |  Global  |  Market Research
Smart Home Market Growth Opportunities
Home Entertainment Systems to Support the Future Growth Potential of Mass IoT
The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...
$2,450.00 -
12 Jan 2023  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...
$4,950.00 -
03 May 2023  |  Global  |  Market Research
Global Content Delivery Network Radar
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This is an in-depth analysis of the top 15 growth and innovation leaders in the global content delivery network (CDN) market. Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations tha...
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25 May 2023  |  Global  |  Market Research
IoT Growth Opportunities in the Metaverse
Digital Twins, 5G, Edge Computing, Sensors, Semiconductors, and XR Devices are Key Enablers of the Metaverse
Frost & Sullivan defines the metaverse as an interconnected network of persistent three-dimensional (3D) worlds and simulations where end users, represented by virtual avatars, are enabled with a sense of social presence and spatial awareness and participate in an extensive virtual economy. IoT is crucial in terms of linking the metaverse and real...
$2,450.00 -
10 May 2023  |  North America  |  Customer Research
Retail Contact Center Growth Opportunities in North America—2023
Successful Providers Must Bridge the Physical and Digital Realms
Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...
$4,950.00