Search results for: 'experi'

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

Infographics

×

The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

Passenger flow management includes digital solutions that airports use to ensure a seamless passenger experience across touchpoints, reduce wait times, and increase dwell times to improve airports non-aeronautical revenue. Airports had been experiencing an increase in passenger traffic until the COVID-19 pandemic roiled the travel industry. The p...

5G represents a fundamental shift in communication network architectures and will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will provide communications service providers (CSPs) a potent combination of network capabilities and flexible ...

The change in reimbursement for diagnostic testing, pressure from PAMA, regulatory trends in Europe, demand for large-scale testing, shift to precision diagnostics, emerging companies, and evolving business models demand assessing portfolio, evaluating competitor strategies, and exploring opportunities for business growth. The competitive nature of...

The rapid digital transformation, the expanding distributed environment, and the rising demand for high-performance applications and enhanced user experiences indicate the importance of converging both networking and security as businesses scale. Many organizations realize that they cannot leave security as an afterthought when transforming their n...

This study covers the size, trends, competitive landscape, and growth strategies for the global software license management (SLM) market. Software licensing enables software monetization strategies and requires license enforcement, entitlement management, and software protection. Companies traditionally sold SLM systems as anti-piracy solutions...

This study covers market size, trends, competitive landscape, and growth strategies for the Software Enforcement Market within the global Software License Management (SLM) market. Software licensing enables software monetization strategies and requires license enforcement, entitlement management, and software protection. Companies traditionally ...

The smart home-as-a-service market has experienced accelerated growth since 2020, driven by increasing consumer demand for connected, convenient, and secure home experiences. Advancements in Internet of Things-enabled smart devices, artificial intelligence, and cloud delivery models have made smart home solutions more accessible and affordable for ...