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17 Mar 2021  |  Global  |  Customer Research
Cloud Drives Digital Transformation in Financial Services
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...
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07 Apr 2021  |  Global  |  Market Research
Conquering the Budget Struggle for Contact Center Transformation
Winning Projects to Improve CX
Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...
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21 Sep 2020  |  Latin America  |  Market Research
Connectivity Features Powering the Latin American Passenger Vehicles Market, 2020–2025
Future Growth in Connected Vehicles/Services to be Led by Multimedia, Infotainment, Instrument Panel, and HMI Solutions
The world is in a massive transformation phase, where digital solutions are being introduced in most of the key markets. The automotive industry is part of this transformation, launching new products, technologies, services, and interfaces. Automakers are no longer hardware makers, but evolving into technology companies. This new scenario is pushin...
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25 Apr 2025  |  Global  |  Market Research
EV Battery Testing and Diagnostic Services Industry, Global, 2025–2034
Battery Chemistry Evolution is Driving the Transformational Growth and Technological Advancements of Testing and Diagnostics
Since the battery is the most expensive component of an electric vehicle (EV), effective battery diagnostics and repair have become a crucial sustainability element in the EV market. Appropriate diagnostics and repair equipment and services not only reduce overall maintenance costs for consumers by targeting repair and preventing expensive replacem...
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31 Oct 2025  |  Global  |  Megatrends
Megatrends in a Post-Tariff World
Visionary Perspective of the Changing Geopolitical Situations
The unprecedented US tariff measures introduced in 2025 have triggered a global trade conflict, resulting in sharp contractions of trade volumes, extensive supply chain disruptions, and a profound reconfiguration of international business practices. With US average tariff rates surging to their highest levels in nearly a century, governments and bu...
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26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Banking Sector, 2017
Banks are Looking beyond Core Banking Systems and Compliance for Better Service and Revenues
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
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12 May 2021  |  North America  |  Market Research
Impact of Covid on Transportation Network, Growth Opportunities
Visionary Perspective of Mobility Industry's Road to Recovery until 2025
Growing population and congestion levels in cities across the globe ensured the growth of shared mobility segments, such as carsharing, peer-to-peer carsharing, e-hailing, ridesharing (carpooling), demand-responsive transit (DRT), and micromobility services, such as bikesharing. Greater focus on commuting flexibility through real-time trip planning...
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17 Mar 2026  |  Global  |  Market Research
Process Automation in the Chemicals and Petrochemicals Market, Global, 2025–2030
Process Automation in the Global Chemicals and Petrochemicals Market is Experiencing Transformational Growth Due to Increasing Focus on Sustainability and Profitability
Process automation in the chemicals and petrochemicals market is segmented by automation products, including distributed control systems (DCS), programmable logic controllers (PLC), supervisory control and data acquisition (SCADA), manufacturing execution systems (MES), asset performance management (APM), advanced process controllers (APC), valves ...
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31 Jul 2023  |  North America  |  Market Research
Transformation of Retail Health: Analysis of Trends and Their Impact on Traditional Healthcare Providers
Retailers’ Patient Centricity and Challenges in Traditional Healthcare Drive Transformational Growth
Retail health providers fill the traditional healthcare void by offering healthcare services, such as pharmacy, preventive care, urgent care, chronic condition management, vaccinations, telehealth, wellness, and an emerging focus on women’s health. High cost is a barrier to healthcare and medication access, affecting uninsured and aged populations ...
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19 Jan 2026  |  Global  |  Customer Research
AI in 2025: Global Trends and Enterprise Reality
What the Latest Data Reveals About Adoption Drivers and Challenges, Trends, and Strategic Enablers
The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...
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