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Transformation of Retail Health: Analysis of Trends and Their Impact on Traditional Healthcare Providers
Retailers’ Patient Centricity and Challenges in Traditional Healthcare Drive Transformational Growth
31-Jul-2023
North America
Market Research
K8E6-01-00-00-00
TEMP_2023_38
Retail health providers fill the traditional healthcare void by offering healthcare services, such as pharmacy, preventive care, urgent care, chronic condition management, vaccinations, telehealth, wellness, and an emerging focus on women’s health. High cost is a barrier to healthcare and medication access, affecting uninsured and aged populations the most. People often skip their medication refills, follow-up visits, and treatment cycles, failing to afford the cost. A significant proportion of the population is in debt due to healthcare bills. Despite such high costs, healthcare services have not been up to standard, and a majority of the population is dissatisfied with the traditional system. Patients from rural and remote locations struggle to access primary care. Numerous challenges related to cost and convenience lead patients to switch to retail health systems.
This study defines retail health as healthcare and wellness services provided by big-box retailers, drugstores, and discount retailers of consumer products, including those that have historically not offered pharmacy services. This report will give an overview of the US retail health market and its impact on traditional healthcare providers.
Author: Sagar Mukhekar
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Retail Health Industry and Traditional Healthcare
Growth Opportunities Fuel the Growth Pipeline Engine™
Scope of Analysis
Market Segmentation
Getting the Definition Right
Retail Care Models
Types of Retail Health Offerings
Retail Health’s Expanded Healthcare Role in the Continuum of Care
Gaps in Traditional Healthcare—Key Drivers for Retail Health
Retail Health Drivers and Restraints
Growing Consumer Preference for Retail Pharmacies
Patient Care Journey—Traditional Compared to Retail Health
Opportunity for Retail Health
Opportunity for Retail Health (continued)
Competitive Landscape
CVS Health—The Minute Clinic (Retail Health)
CVS Health—Oak Street Health (Primary Care)
CVS Health—Aetna Health (Payer)
Kroger—The Little Clinic
Walgreens—VillageMD
Kaiser Permanente Target Clinic
Walmart Health Center
Amazon—One Medical
Other Key Vendors
Other Key Vendors (continued)
Technology Enabling Vendors
Technology Enabling Vendors (continued)
Technology Enabling Vendors (continued)
Key Value Propositions by Retailers
Retail Health Impact on Healthcare Systems
Imperatives for Traditional Healthcare Providers
Growth Opportunity 1: In-store Health Clinics
Growth Opportunity 1: In-store Health Clinics (continued)
Growth Opportunity 2: Co-located and Outside-store Health Clinics
Growth Opportunity 2: Co-located and Outside-store Health Clinics (continued)
Growth Opportunity 3: Behavioral/Mental Health and Wellness
Growth Opportunity 3: Behavioral/Mental Health and Wellness (continued)
Growth Opportunity 4: Clinical Trials and RWE Services
Growth Opportunity 4: Clinical Trials and RWE Services (continued)
Growth Opportunity 5: Women’s Health
Growth Opportunity 5: Women’s Health (continued)
List of Exhibits
Legal Disclaimer
List of Figures
- Retail Health: Distribution by Number of Clinics, US, 2023
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