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2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

02 Jun 2021  |  Global  |  Megatrends

Growth Opportunities Driven by Top Trends in 2021

COVID-19 will Influence Consumption Behavior, Hyper-personalization, and Emphasis on Digital Health

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As people learn to embrace uncertainty, the top trends outlined at the beginning of 2021 will bring about significant changes in the way societies work and live. Changes in user behavior patterns will trigger major growth opportunities influenced by changes in consumption and business models. Emerging advancements in technologies, such as AI and a...

The age of Big Data Analytics has completely shifted how businesses collect data, manage internal operations, and enact many business decisions. These are now based on direct customer data and observed trends rather than guesses or estimates of business needs from indirect observation. Big Data Analytics applications have accordingly changed how an...

Animal feed or pet food additives are defined as nutritional ingredients that improve the quality and digestibility of the feed and the performance of the animals. The rising demand for high-quality meat products presents a significant opportunity for feed ingredient manufacturers. This study primarily focuses on assessing the growth opportunities ...

31 Dec 2021  |  Europe  |  Market Research

Global Corporate Mobility Growth Opportunities

Increased Emphasis on Integrated Sustainable Mobility Post the Pandemic Will Lead to Massive Growth Opportunities

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The corporate mobility industry is poised to grow as the shift from private cars to multimodal solutions takes place. Transport solutions for companies have traditionally comprised private cars for employees along with a few spare company vehicles and have essentially been about the total cost of ownership. However, with growing financial viability...

23 Jun 2023  |  Global  |  Market Research

Global Tissue-engineered Skin Substitute Growth Opportunities

Breakthrough Technologies and Competitive Intensity Drive Innovation

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Rising incidents of burn injuries, road accidents, and other trauma injuries, along with increasing cases of chronic wounds, such as diabetic ulcers and venous ulcers, are boosting the global tissue-engineered skin substitutes (TESS) market. Moreover, the increasing number of surgical injuries, plastic surgeries, cosmetic surgeries, and other recon...

In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies. Professional service firms leverage their consulting pedigree to provide top-tier consulti...

In this report, Frost & Sullivan studies the light commercial vehicle (LCV) and medium and heavy-duty (M&HD) truck segments for six regions: North America, Europe, China, India, Latin America, and the Association of Southeast Asian Nations (ASEAN). The study period is 2022–2023, with 2022 as the base year and 2023 as the forecast year. We segmen...

14 Feb 2020  |  Europe  |  Market Research

Light Vehicle Leasing Market in Ireland, Forecast to 2023

As All Leasing Options Saturate, Market Participants Hope for Favorable Fiscal Policies to Revive Growth in Fleet Sales in Ireland

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The Irish vehicle leasing industry is experiencing headwinds amid the uncertainties associated with Brexit. Consumers are changing their preferences in acquiring new vehicles as a result of falling residual values of old vehicles. This trend has curtailed vehicle trading; however, the effect on fleet registration is different when compared to retai...