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21 Nov 2022  |  Global  |  Frost Radar
Frost Radar™: Digital Payments, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Digital payments became more popular during the COVID-19 pandemic, putting pressure on merchants to provide frictionless and secure transaction options. The use of cash is rapidly declining, and the concept of a cashless society could become reality in the near future. Digital payments industry growth is exceeding expectations year after year. ...
$4,950.00 -
12 Jan 2023  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...
$4,950.00 -
30 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American New Car Online Marketplaces, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
New and used vehicles can be purchased in a variety of ways in North America, whether through franchised car dealerships, original equipment manufacturer (OEM) agency sales channels, or third-party online marketplaces. The need for an online marketplace came into focus in the early months of the COVID-19 pandemic as many companies selling cars did ...
$4,950.00 -
30 Aug 2024  |  Global  |  Frost Radar
Frost Radar™: Cloud Contact Centers in Asia-Pacific, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar has ranked the key companies in the Asia-Pacific cloud contact center services industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchm...
$4,950.00 -
15 Apr 2025  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management Outsourcing in Europe, 2025
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ examines the European customer experience management (CXM) outsourcing landscape. CXM is a subset of the much broader business process outsourcing industry. Usually, it is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can range from hand...
$4,950.00 -
24 Jul 2025  |  Global  |  Market Research
Customer Transformation Journey: Human Risk Management with Infosec
How Infosec Transformed Awareness into Action: 60% Fewer Clicks, 45% More Reports, and 85%+ Completion
Infosec is reshaping the cybersecurity training landscape by moving beyond traditional, compliance-driven awareness programs and into the realm of proactive Human Risk Management (HRM). Its platform leverages behavioral analytics, real-time remediation, adaptive phishing simulations, and personalized learning to address the root causes of human err...
$2,450.00 -
27 Aug 2021  |  Global  |  Frost Radar
Frost Radar™: Command and Control Software for CNI, Airports, and Safe Cities, Global, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Most organizations typically manage their physical and digital security teams, data, and systems as separate silos. The trend toward security convergence, which has long been an area of industry interest, has accelerated in recent years as threats become multi-faceted, more security systems are digitized and connected, and systems are actively inte...
$4,950.00 -
22 Apr 2024  |  Global  |  Frost Radar
Frost Radar™: Enterprise Satellite Broadband Services, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The enterprise satellite broadband industry is mature yet experiencing significant growth and innovation. Factors driving these changes include increasing global demand for fast and reliable connectivity, growing need for the digitalization of remote services and operations, relevant advancements in satellite technology, and the proliferation of sa...
$4,950.00 -
26 Mar 2024  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...
$4,950.00 -
26 Aug 2024  |  Global  |  Frost Radar
Frost Radar™: Lab Automation and Monitoring Solutions, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar benchmarks companies offering lab automation and monitoring solutions for diagnostics labs: hospital and independent labs including multi-chain organized, unorganized, and university labs. Lab automation solutions cover aspects of operations such as pre-pre-analytical, pre-analytical, and post-analytical workflows, whereas lab...
$4,950.00