Customer Transformation Journey: Human Risk Management with Infosec

Infosec is reshaping the cybersecurity training landscape by moving beyond traditional, compliance-driven awareness programs and into the realm of proactive Human Risk Management (HRM). Its platform leverages behavioral analytics, real-time remediation, adaptive phishing simulations, and personalized learning to address the root causes of human error in cybersecurity. Rather than relying on generic training modules, Infosec provides a dynamic, context-aware experience that adjusts based on user behavior, risk profile, and job role.

Frost & Sullivan spoke with Infosec customers across various sectors, including manufacturing, retail, and education. The results were striking: phishing click rates dropped by over 60%, reporting rates rose by 45%, and training completion consistently surpassed 85%. Customers also highlighted the platform’s multilingual content, automated nudges, customizable simulations, and seamless integration with SIEM and SOAR tools as key differentiators.

By aligning awareness programs with real-world threats and user behavior, Infosec enables security leaders to reduce risk, strengthen internal culture, and deliver measurable outcomes at scale. The result is a more innovative, more sustainable approach to cybersecurity awareness, one that turns employees into active participants in risk reduction.

Author: Claudio Stahnke