Search results for: 'agents of changes'
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Outstanding Customer Engagement Fuels Thailand's Customer Experience Outsourcing Services Market, 2020–2026
Lower Costs, Business Reslilency, and Access to Skilled Talent to Bring About Transformational Growth in the Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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03 Jan 2022  |  Global  |  Technology Research
AI Augmentation in Molecular Diagnostics
AI Applications to improve predictive, diagnostic, and prognostic value of molecular diagnostics
This Frost & Sullivan research service discusses advances in AI integration in Molecular Diagnostics, highlights key advantages of incorporating AI in the diagnostics workflow and roadblocks that have prevented it from becoming mainstream. While AI is widely used in radiology- and pathology-based diagnostics, its adoption is gradually increasing in...
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07 Jun 2022  |  Global  |  Market Research
Global Water Treatment Chemicals Growth Opportunities
Innovation Culture of Sustainability and Circular Economy will be Prominent in Companies’ Technology Strategies
With the rise in regulatory stringency in water & wastewater treatment and disposal at a global level, chemical-based water treatment infrastructure investments are rising, fuelling demand for water treatment chemicals. The study covers the consumption of these chemicals in municipal and industrial end-use sectors. Water-intensive industries, such ...
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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02 Mar 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Digital Marketing and Advertising Technology, Global, 2026
A Transformation Journey in Frost & Sullivan’s Digital Content Services, Global, 2026
This report provides a definitive strategic roadmap for the digital marketing and advertising technology (AdTech/MarTech) sector as it enters a transformative era in 2026. Moving beyond incremental updates, the industry is undergoing a fundamental architectural restructuring—shifting from a landscape of fragmented point solutions to one of unified ...
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04 Oct 2021  |  Global  |  Market Research
Global Plastic Additives Growth Opportunities
Future Growth Potential Enhanced by Increasing the Development of Sustainable Additives
The plastic additives market comprises segments, including plasticizers, stabilizers, flame retardants, impact modifiers and processing aids, and others (includes antiblock, antistatic, slip, antimicrobial, antifog, and conductive additives, nucleating agents, blowing agents, and scavengers). By end-use industry type, the market has been divided in...
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17 Jan 2020  |  Global  |  Market Research
Global Bio-plastic and Bio-plastic Additives Market, Forecast to 2023
Regulatory Implications, Government Support, and Consumer Interest in Sustainable Products will Accelerate Growth
This research study analyzes the opportunities for bioplastics and bioplastic additives across the globe. This global deliverable covers 4 key regions that include North America, Europe, Asia-Pacific (APAC), and rest of the World (ROW) markets; regional analysis is presented at the segment level to illustrate the regional dynamics and opportunities...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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19 Jun 2026  |  Global  |  Technology Research
Innovations and Growth Opportunities in AI-Driven Drug Discovery, Protein Engineering, Genomic Diagnostics, Advanced Drug Delivery, and Precision Medicine
Life Science, Health & Wellness Technology Opportunity Engine
This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides a comprehensive overview of breakthrough innovations reshaping drug discovery, diagnostics, and therapeutic delivery across oncology, infectious diseases, rare and metabolic disorders, neuromuscular and neurodegenerative conditions, diabetes, ophthalmol...
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31 Aug 2026  |  Global  |  Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
Reimagining Travel Experiences in the Age of AI and Automation
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...
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