Search results for: 'services management'

21 Dec 2021  |  North America  |  Market Research

Global Privileged Access Management (PAM) Solutions Growth Opportunities

The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

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Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

01 Nov 2022  |  North America  |  Frost Radar

Frost Radar™: Global Business Process Management Services, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions companies. Growth across the global BPM services market has accelerated competition and forced service providers to...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

This Frost Radar for the laboratory information management systems (LIMS) industry benchmarks providers offering workflow management and paperless tracking capabilities to help improve process efficiencies for life sciences companies. LIMS have several functionalities, such as obtaining, storing, managing, retrieving, and recording laboratory data...

Building services focus on systems, structure, and operations in buildings that enable comfort and safety. These include renewal, repair, restoration, and upgrade of mechanical and electrical (M&E) services, fire safety and security (FSS), elevators (lifts) and escalators, energy systems, information and communications technology (ICT) networks, ro...

The Satellite Communication (SATCOM) sector is undergoing many changes because of the technological advancements in satellite technology; one such key advancement is the rise of satellite mega-constellations in LEO. Because satellites are at very low earth orbits they can directly connect to cellphones and provide SATCOM services to underserved and...

Mobile operators are moving rapidly toward 5G network deployments, representing a fundamental shift in communication network architectures that will accelerate revenue generation through innovative services facilitated by 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It delivers a potent combination of network capa...

Increased adoption of multicloud by enterprises has given them the required business agility to easily scale their IT infrastructure, but has also led to complexity of IT management. In order to optimally utilize the cloud resources from different providers, enterprises need management solutions powered by artificial intelligence (AI) that can easi...

In the ever-evolving landscape of workplace dynamics, Frost & Sullivan is witnessing a profound industry convergence marked by collaborative efforts among key stakeholders. Asset owners, real estate companies, and workspace operators are coming together to shape the future work environment. Simultaneously, the industry is experiencing heightened co...