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This report presents a comprehensive analysis of the worldwide cybersecurity services landscape, encompassing the security posture of organizations, cybersecurity responsibilities within organizations, factors influencing the choice of cybersecurity solutions, and projected procurement trends into 2023.Based on a global survey conducted across six ...

Frost & Sullivan's Voice of the Enterprise Security Customer study on cloud security is a high-level overview of trends in the cloud security sector that also groups vendors based on ranges of net promoter score (NPS). A more granular view of the survey data, including specific NPS for vendors, is available in the full version of Frost & Su...

This study covers the US business carrier Ethernet services market. Ethernet is seeing rising demand from enterprises for its flexibility, scalability, and reliability. Ethernet services offer faster repair time and better security and performance than other transport services. Moreover, network service providers (NSPs) report that new demand is fo...

According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

Edge computing refers to processing and computing data as close to the point of origin as feasible, enabling near-real-time decisions and insights to drive better outcomes. It is computing that moves intelligence, processing, analytics, and communication capabilities closer to the data source. The goal is to reduce latency while ensuring highly ef...

AI holds the potential to deliver significant benefits for economies and societies. As organizations shift AI technology implementation from the proof-of-concept stage to enterprise deployment, failure to implement an AI enterprise-wide strategy and roadmap can impede faster technology deployment. Therefore, it is important to analyze organizations...

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

The global economy is undergoing rapid transformation with trade and supply chain reorientation, the digital reshaping of businesses and economies, and sustainability-linked policy shifts. These transformative trends will alter the long-term global investment and economic landscape and influence the nature of economic growth cycles across countries...

Globally, the mobile communications industry remains a cornerstone of economic development, social connectivity, and digital inclusion; however, in a developing economy such as Latin America (LATAM), the industry is especially important as it drives innovation in and expands access to an essential service, that is, communications. This study pro...