Search results for: 'software energy AI data analysis'

This analysis provides the state of hypersonic technology development within the United States. Hypersonics is an impending market being developed mostly in response to advances made by US adversary world powers. The development of hypersonic technologies is being conducted on a two-track basis to produce offensive weapons and defensive technologie...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a growing focus on cloud cost optimization. In tandem, the arrival of generative AI (GenAI) on the scene has necessit...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

10 Dec 2024  |  Global  |  Market Research

External Attack Surface Management (EASM) Sector, Global, 2024-2029

The Proliferation of External Attack Surface is Driving Transformational Growth in EASM Solutions

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The need for EASM has expanded well beyond compliance and the outdated practice of manually tracking digital assets in Excel; it is now a foundational element of modern cybersecurity. As digital transformation accelerates—through cloud migration, IoT, AI, and remote work—organizations’ digital footprints are growing at unprecedented rates. This exp...

Tablets are a category of mobile devices that provide advanced capabilities on a larger (6"+) screen, but do not have traditional integrated phone functionality. Tablets run complete operating system software that provide a standardized interface and platform for application developers. This study examines the evolving global tablet market and brea...

This research analyzes the world dynamic publishing solutions market. Frost & Sullivan defines dynamic publishing as a value chain of software products that enable the creation, repurposing and publication, and delivery of content across a variety of medium. In this study Frost & Sullivan has evaluated the current state of the world dynamic publish...