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The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

This energy profile provides a detailed insight into the energy sector of Turkey in the current scenario and also presents an energy forecast between the years 2018 to 2030. The global energy sector has seen a drastic transformation in recent years and with the advancement of new technologies and energy systems, it is moving towards creating a re...

This study covers the reaction of traditional insurance companies, the Malaysian government and supporting organisations to the new-generation trend of InsurTech and explores InsurTech start-ups active in the Malaysian market. The Malaysian insurance industry has been showing good growth since its inception as Bank Negara Malaysia (BNM; the centra...

Domestic sales in the Indian passenger vehicles (PV) market grew from 3.2 million units in FY2018 to 3.3 million units in FY2019. The study estimates the market size of the Indian PV market, as well as segment forecasts up to FY2024, with due consideration for the various factors driving and restraining its growth. The segmental shifts in the PV ma...

Provide a quantitative model that describes revenues and forecasts of flow, level, pressure and temperature sensors and transmitters markets Describe the drivers and restraints affecting the flow, level, pressure and temperature sensors and transmitters market worldwide. Provide a quantitative model that describes revenues and forecasts of flow, le...

This study analyses the strategies, competitive landscape, business models, and future focus areas of original equipment manufacturers (OEMs), telematics service providers, and technology companies in the global automotive embedded telematics services market. This study aims to analyse the telematics services market with a focus on market trends; t...

Small and medium enterprises (SMEs) in India generate 11% of country’s gross domestic product (GDP) and 45% of the entire manufacturing output, creating more than 100 million employment opportunities in the process. These SMEs not only act as key support units for large firms, but also help in expanding industry coverage in rural areas, strengtheni...

The significant increase in the number of phishing and targeted phishing e-mails and malicious content among ASEAN organizations was a key driver for the adoption of legacy SCM solutions, particularly Web security. Critical infrastructure and sectors have seen a sharp rise in the number of such attacks. Despite SMBs making a shift to cloud-based e-...