Search results for: 'User and Entity Behaviour Analytics Based on Machine Learning'

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Developing Asia has a large population with lower access to clean and uninterrupted supply of water that can be used for drinking. This has resulted in a large market for bottled water, including bottled water coolers that use large plastic cans. This, in turn, has led to the region being one of the largest plastic polluters in the world, hinting a...

25 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Lithium-ion Battery Market, Forecast to 2025

Electric Vehicles, Energy Storage, and Industrial Applications Boost Demand

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Increasing use of smartphones that offer the mobile Internet facility loaded with multiple applications has become a way of life around the world. The Asia-Pacific region includes countries with high populations, emerging economies, and increasing urbanization. All this paves the way for higher demand for smartphones and improved telecommunications...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

China’s Belt and Road Initiative (BRI) launched in 2013 aims to boost global trade connectivity and cross-border transactions between China and countries on the new Silk Road, including Cambodia, Laos, Myanmar (collectively called as CLM), and Vietnam. It is expected to enhance financial cooperation in the region, and eventually bolster the growth ...

In Asia-Pacific, Mega Trends, such as growth in aging population, slowing or declining population growth, and migration from rural to urban areas, are posing new challenges to end users in vertical industries. This is driving the need for enterprises to transform to enable new use cases that are critical to support and optimize enterprise business ...

In this report, Frost & Sullivan comprehensively analyzes the Australian cybersecurity landscape in 2023. In conclusion, this report offers cybersecurity vendors and relevant stakeholders a better understanding of the cybersecurity landscape in Australia. The full version of Frost & Sullivan's Voice of the Enterprise Security Customer Survey sam...

Secure software-defined wide area network (SD-WAN) is a solution provided by leading vendors and service providers aimed at the future of cybersecurity. While SD-WAN itself is not a new offering, secure SD-WAN has become an increasingly popular approach to cybersecurity. • SD-WAN solutions have three key characteristics: they support multiple ...