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The Australia and New Zealand (ANZ) facility management (FM) market is well established and relatively mature, experiencing steady growth post-disruptions of 2020, supported by stable economic conditions and consistent growth patterns. With inflation easing in 2023, service providers are benefitting from more predictable margins and cost stability....

Enterprises are looking to enhance their security posture through MSS solutions because of the expanding threat landscape, growing incidents of ransomware, increased adoption of IoT devices, and migration to the cloud. The increasing adoption of IoT devices has made the security landscape even more complex, and organizations need to deal with secur...

Japan was the largest SCM market in Asia-Pacific in 2018; it is expected to remain the chief revenue contributor over the next 5 years. The Web security segment is anticipated to lead the Japanese SCM market during the forecast period, while e-mail security solutions are likely to record marginally slower adoption than expected. e-mail’s slow growt...

Enterprises in Australia and New Zealand (ANZ) are increasingly adopting Web and e-mail security solutions as add-on features to their security suites, marking a move away from stand-alone security solutions. This will lead to flat growth in a maturing market. As complexity remains a key cybersecurity concern among enterprises, the market is witnes...

The Indian SCM market experienced healthy growth in 2018, and the Web and the e-mail security segments registered steady growth. Large enterprises prefer stand-alone SCM solutions due to the need for high performance and for forensics and privacy purposes, and this drives the uptake of SCM solutions. However, a growing number of Indian enterprises ...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...

In this study, Frost & Sullivan segments building technologies and services into building automation systems (BASs) and facility management (FM). Frost & Sullivan discusses examples of business models and how they support the building industry, specifically the BAS and FM markets. The study provides forecast and analysis of BAS and FM markets a...