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03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

Data protection is a vital tool for enterprises to protect against rapidly evolving cyber threats (particularly ransomware attacks). Since its inception in 2014, the data protection industry has continued to evolve and grow each year. Merger and acquisition (M&A) trends remain robust as companies in adjacent spaces seek to acquire new capabilities ...

05 Apr 2023  |  Global  |  Market Research

Global Air Navigation Service Provider Growth Opportunities

Market Liberalization and Unmanned Air Traffic Management will Drive Future Market Growth

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Key Issues Addressed

This Frost & Sullivan study tracks the global air navigation service provider (ANSP) market, which continues to be dominated by state-owned market participants, with a small number of private participants that operate in countries where air navigation operations are completely or partially liberalized. The study also tracks key technologies and mar...

Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...

The Rise of AI and Evolving Tech: While Generative AI and continuous tech advancements pose challenges, they also unlock opportunities. Businesses must embrace AI yet ensure human oversight. They should remain adaptable to integrate new technologies into their services and stay ahead of the curve. Monetization and Skills Transformation: New mone...

Technological changes have led to the convergence of industries and the transformation of the business processes related to supply chain management. The need to improve logistics efficiency is being driven by the modernization of transportation infrastructure, changing consumer purchase patterns, and the emergence of new business models. With the d...

The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to...

Hospitals of the Future is an evolving study that visualizes how hospitals will deliver care by 2030. As healthcare systems emerge from the shadow of the COVID-19 pandemic, they face issues such as patient-activated care pathways, workforce burnout and shortage, negative operating margins, emerging competition from alternative care sites, sustainab...

As video-based content services are now big business, with real revenue behind them, cloud-based ecosystems are now the difference between success and failure. Content owners can no longer afford to rely on self-hosted solutions that are more costly, harder to upgrade, and can't be scaled on-demand. Cloud services are opening new doors via platform...