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16 Dec 2020  |  Asia Pacific  |  Market Research
Outstanding Customer Engagement Fuels Indonesia’s Customer Experience Outsourcing Services Market, 2020–2026
Lower Costs, Business Reslilency, and Access to Skilled Talent to UsherTransformational Growth
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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09 Dec 2025  |  Global  |  Market Research
SaaS Security Posture Management (SSPM) Market, Global, 2025–2030
Rapid Proliferation of Sanctioned and Shadow SaaS Applications is Driving Transformational Growth Due to the Need to Secure Expanding Attack Surfaces
The global SaaS security posture management (SSPM) market is positioned for steady growth over the next 5 years, largely driven by SaaS application expansion, high SaaS-related breaches, regulatory pressure, and innovation in artificial intelligence (AI)-powered security solutions.As the SaaS environment expands and the threat landscape becomes mor...
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26 Jun 2026  |  Global  |  Technology Research
Growth Opportunities in EV Charging, V2X Platforms, LiDAR, and Autonomous Vehicle Development
Mobility Technology Opportunity Engine
The Mobility Technology Opportunity Engine (TOE) covers innovations pertaining to EV Charging, V2X Platforms, LiDAR, and Autonomous Vehicle Development among others.The purpose of the Mobility Technology TOE is to raise awareness of global technology innovations in self-propelled ground-based mobile platforms that are not only technically significa...
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21 Dec 2021  |  North America  |  Market Research
Global Privileged Access Management (PAM) Solutions Growth Opportunities
The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions
Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...
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13 Jun 2025  |  Global  |  Technology Research
Growth Opportunities in Threat Detection & Response, Network security, Cloud Security, Identity and Access Management Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) covers innovations related to emerging cyber security solutions. These include AI-based Security, Managed Detection & Response, Password Authentication, and Hardware-based security. The identified innovations can help companies with threat detection, remediation, manage access a...
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30 May 2023  |  Europe  |  Market Research
Developed Europe: Macroeconomic Growth Opportunities, 2030
Digital Transformation, Large-scale Decarbonization Investments, and Supply Chain Reorientation to Drive Multisector Growth Opportunities
Developed European nations have had a challenging socioeconomic environment in 2022, especially amidst highly volatile geopolitical tensions and record-high inflationary pressures. Economic growth is likely to remain subdued in 2023 across the whole region as high energy costs weigh on household spending and lower profit margins of businesses, give...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...
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12 Sep 2023  |  Global  |  Market Research
Socioeconomic Development: Healthcare Growth Opportunities
Digitalization, Policy Impetus, and Localized Manufacturing Drive Growth Opportunities in the Healthcare and Allied Sectors
Despite a subdued economic outlook, 2023 is forecast to remain upbeat for the global healthcare industry, supported by steady emerging market growth, increased post-pandemic health-centric policies, rapidly aging populations in major developed nations, and higher R&D spending. Rapid technological advancements and digital transformation are improvin...
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14 Nov 2025  |  Global  |  Market Research
Application Security Posture Management (ASPM) Market, Global, 2025–2030
The Push for Code-to-Runtime Correlation and Regulatory Pressure are Driving Transformational Growth
Modern application environments are built on cloud-native architectures, IaC, and microservices deployed through Kubernetes and containers. While these technologies deliver agility and scalability, they also significantly expand the attack surface, making vulnerabilities more difficult to track and remediate across the software development life cyc...
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01 Sep 2022  |  North America  |  Customer Research
Re-imagining the Retail Customer Experience, 2022
Growth Opportunities Reshaping the North American Retail Market
The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...
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Special Price $3,712.50 save 25 %